LTVplus
Seasonal Customer Service Agent for a Flower Delivery Service
LTVplus, Brandon, Florida, us, 33508
Seasonal Customer Service Agent for a Flower Delivery Service
2 days ago Be among the first 25 applicants | 148130
Requirements
At least 2 Years of Experience.
Software/platforms required: Authorize.net, AirCall, Slack, WhatsApp, Zendesk, Tableau.
Excellent verbal and written communication skills.
Strong active listening and problem-solving abilities.
Patience, empathy, and a customer-first attitude.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent.
Proficiency with computers and the ability to learn new software.
The agent needs to have a neutral accent and a good command of the English language.
Responsibilities Hiring Focus: Seasonal Customer Service Representative to prepare for the Valentine’s week peak season.
Job Summary: We are seeking experienced Customer Service Representatives to join our team. The primary role is to interact effectively, addressing customer needs, resolving issues, and answering inquiries through various designated communication media.
Key Responsibilities
Respond to customer inquiries and requests in a timely, professional, and courteous manner to achieve satisfaction and provide solutions.
Provide accurate information regarding products, services, and company policies.
Troubleshoot and resolve customer complaints or problems, escalating complex issues when necessary.
Keep detailed records of customer interactions, transactions, comments, and complaints.
Follow communication procedures, guidelines, and policies set by the campaign.
If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!
Handle customer inquiries across email, chat, and social media like a pro.
Be the voice of the brand, providing personalized and top-notch support.
Collaborate with our awesome team to boost customer satisfaction and share insights.
Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
Adapt to different client needs – because every day is a new adventure!
Tech Checklist – Gotta Have It!
A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
A quiet, cozy workspace to handle calls and chats like a pro.
Seniority Level
Entry level
Employment Type
Temporary
Job Function
Other
Industries
Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at LTVplus by 2x
Tampa, FL $50,000.00-$60,000.00 1 week ago
Click Here
Your First 30-60-90 Days at LTVplus: What to Expect
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Requirements
At least 2 Years of Experience.
Software/platforms required: Authorize.net, AirCall, Slack, WhatsApp, Zendesk, Tableau.
Excellent verbal and written communication skills.
Strong active listening and problem-solving abilities.
Patience, empathy, and a customer-first attitude.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent.
Proficiency with computers and the ability to learn new software.
The agent needs to have a neutral accent and a good command of the English language.
Responsibilities Hiring Focus: Seasonal Customer Service Representative to prepare for the Valentine’s week peak season.
Job Summary: We are seeking experienced Customer Service Representatives to join our team. The primary role is to interact effectively, addressing customer needs, resolving issues, and answering inquiries through various designated communication media.
Key Responsibilities
Respond to customer inquiries and requests in a timely, professional, and courteous manner to achieve satisfaction and provide solutions.
Provide accurate information regarding products, services, and company policies.
Troubleshoot and resolve customer complaints or problems, escalating complex issues when necessary.
Keep detailed records of customer interactions, transactions, comments, and complaints.
Follow communication procedures, guidelines, and policies set by the campaign.
If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!
Handle customer inquiries across email, chat, and social media like a pro.
Be the voice of the brand, providing personalized and top-notch support.
Collaborate with our awesome team to boost customer satisfaction and share insights.
Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
Adapt to different client needs – because every day is a new adventure!
Tech Checklist – Gotta Have It!
A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
A quiet, cozy workspace to handle calls and chats like a pro.
Seniority Level
Entry level
Employment Type
Temporary
Job Function
Other
Industries
Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at LTVplus by 2x
Tampa, FL $50,000.00-$60,000.00 1 week ago
Click Here
Your First 30-60-90 Days at LTVplus: What to Expect
#J-18808-Ljbffr