AAA-The Auto Club Group
Automotive Technician A – AAA-The Auto Club Group
Job Type:
Full time Exempt/Non Exempt:
Hourly
Job Description At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chain of AAA club‑owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non‑members. Every AAA Car Care facility is staffed with ASE‑certified technicians who ensure that every car is treated with the utmost care.
Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.
We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike.
A day-in-the-life of a Technician A:
Complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor.
Perform basic automotive repair, adjustments and maintenance procedures, including oil changes, tire replacement & repairs, and general vehicle maintenance.
In this role, a Technician A will also have the opportunity to:
Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders.
Complete fluid exchanges, alignments, brake services, and advanced repair and maintenance services, electrical repairs, diagnostic repairs, drivability diagnostics, etc.
Drive vehicles into service bay, prepare them for and complete digital vehicle inspection.
Test‑drive vehicles and prepare vehicle for delivery to customer after necessary repairs and maintenance are complete.
Keep the shop clean and organized to ensure a positive member/customer experience.
Work with, mentor and train less experienced technicians.
Compensation and Benefits
Excellent medical, dental, vision and prescription coverage.
Free AAA membership.
Free uniforms and shoes.
Up to 3 weeks of vacation in your first year.
11 paid holidays.
Profit sharing, 401(k) with matching contributions, automatic 4% 401(k) employer contribution, additional 401(k) match of 50% up to 6% contribution.
Pay rates starting at $70,000 annual (hourly rate + productivity bonus earned for every hour produced over 40 per week + annual bonus eligibility).
In addition to base hourly pay, Technician As are eligible for Annual Incentive Opportunity, Certification Bonus Opportunity, Flat Rate (Production) Pay.
Closed Sundays, shorter workdays than competitors (we close at 6 pm).
Monday – Friday, hours are 7:30 am – 6 pm; Saturday, hours are 8 am – 4 pm; closed major holidays.
Required Qualifications
High School diploma, GED or technical school certification.
Valid driver’s license.
5 years or more experience repairing vehicles at a dealership or automotive center.
Knowledgeable about automotive and/or truck systems, tools and technical resources and able to independently perform a variety of basic repairs and maintenance.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
Consistently provide exceptional customer service and improve customer service scores.
Preferred Qualifications
ASE Certifications (A1 – A8) with Master Technician designation or equivalent combination of technician certifications and ASE certifications.
ASE certification L1‑Advanced Engine Performance Specialist.
State inspection certificate where applicable.
AC 609 Certification.
Work Environment
Might experience loud noises and odors intermittently in the shop environment.
Position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds).
Must have own tools appropriate for their skill level for use in the center.
Must be able to work in the heat (some locations do not have air conditioning; fans are present in all facilities).
Must maintain working on your feet in a concrete facility for the entire work shift.
Additional Information Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment will be required to consent to a background and drug screen based on the requirements of the position.
Equal Opportunity Employer statement:
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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Full time Exempt/Non Exempt:
Hourly
Job Description At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chain of AAA club‑owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non‑members. Every AAA Car Care facility is staffed with ASE‑certified technicians who ensure that every car is treated with the utmost care.
Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.
We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike.
A day-in-the-life of a Technician A:
Complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor.
Perform basic automotive repair, adjustments and maintenance procedures, including oil changes, tire replacement & repairs, and general vehicle maintenance.
In this role, a Technician A will also have the opportunity to:
Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders.
Complete fluid exchanges, alignments, brake services, and advanced repair and maintenance services, electrical repairs, diagnostic repairs, drivability diagnostics, etc.
Drive vehicles into service bay, prepare them for and complete digital vehicle inspection.
Test‑drive vehicles and prepare vehicle for delivery to customer after necessary repairs and maintenance are complete.
Keep the shop clean and organized to ensure a positive member/customer experience.
Work with, mentor and train less experienced technicians.
Compensation and Benefits
Excellent medical, dental, vision and prescription coverage.
Free AAA membership.
Free uniforms and shoes.
Up to 3 weeks of vacation in your first year.
11 paid holidays.
Profit sharing, 401(k) with matching contributions, automatic 4% 401(k) employer contribution, additional 401(k) match of 50% up to 6% contribution.
Pay rates starting at $70,000 annual (hourly rate + productivity bonus earned for every hour produced over 40 per week + annual bonus eligibility).
In addition to base hourly pay, Technician As are eligible for Annual Incentive Opportunity, Certification Bonus Opportunity, Flat Rate (Production) Pay.
Closed Sundays, shorter workdays than competitors (we close at 6 pm).
Monday – Friday, hours are 7:30 am – 6 pm; Saturday, hours are 8 am – 4 pm; closed major holidays.
Required Qualifications
High School diploma, GED or technical school certification.
Valid driver’s license.
5 years or more experience repairing vehicles at a dealership or automotive center.
Knowledgeable about automotive and/or truck systems, tools and technical resources and able to independently perform a variety of basic repairs and maintenance.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
Consistently provide exceptional customer service and improve customer service scores.
Preferred Qualifications
ASE Certifications (A1 – A8) with Master Technician designation or equivalent combination of technician certifications and ASE certifications.
ASE certification L1‑Advanced Engine Performance Specialist.
State inspection certificate where applicable.
AC 609 Certification.
Work Environment
Might experience loud noises and odors intermittently in the shop environment.
Position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds).
Must have own tools appropriate for their skill level for use in the center.
Must be able to work in the heat (some locations do not have air conditioning; fans are present in all facilities).
Must maintain working on your feet in a concrete facility for the entire work shift.
Additional Information Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment will be required to consent to a background and drug screen based on the requirements of the position.
Equal Opportunity Employer statement:
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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