Mazzella Companies
Join to apply for the
Crane Service Technician
role at
Mazzella Companies
Brief Description The Overhead Service Technician is a front-line employee with direct customer contact and is a valued, essential part of the company’s success; in addition to technical skills, people skills are vital for effective customer relationship management and decision‑making.
Responsibilities
Perform on‑site repairs on overhead cranes and hoists at customers’ facilities as directed by the Service Supervisor (or Service Manager)
Responsible for performing planned maintenance and repairs on all types of crane & hoist systems.
Respond to emergency breakdown call‑outs as directed by the service supervisor, including after‑hours and weekend availability.
Conduct extensive on‑site electrical, electronic, mechanical, and structural troubleshooting to determine root causes for equipment malfunctions and/or failures and establish necessary repairs using visual inspections, testing procedures, and appropriate testing equipment.
Maintain a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other regulations pertaining to our crane service industry; be able to obtain specific regulations if requested.
Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists, and simple structural elements.
Complete daily paperwork accurately and completely (time tickets, service reports, inspection reports, expense reports, and sales lead generation forms).
Review all repairs performed with the customer and obtain their signature on the daily service report indicating acceptance of proper and completed work.
Maintain all company equipment and tools in compliance with the manufacturer’s recommendations and certifications (vehicle, forklifts, man lifts, operating machinery, etc.).
Keep proper stock levels of inventory and line‑stock items on the service vehicle.
Maintain a stock of the appropriate forms and literature on the service vehicle and use the proper documentation and forms used by the service department.
Maintain a professional appearance and image at all times.
Communicate regularly with the local office and/or call in at least once per day to the service supervisor.
Exhibit excellent people skills to communicate with inter‑company personnel and customers and promote excellent customer relationships at all times.
Maintain the Quality Assurance Standards.
Collect, develop, and formalize information for proposals of all replacement and repair opportunities and forward them to the Service Supervisor or Service Manager.
Keep training assignments current.
Perform other duties as assigned.
Requirements Education A high school diploma, vocational‑technical school or crane training program, trade school, equivalent military experience, or technical college training program preferred.
Experience and Skills
At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience.
Industrial HVAC controls and automation.
Previous overhead crane service experience preferred but not required.
Willingness to remain educated in the crane industry; as cranes become increasingly sophisticated, service technicians need to be increasingly computer literate and technologically savvy.
Valid driver’s license in good standing that meets company requirements.
Heavy lifting/pulling (minimum 75 lbs.) is generally part of this type of work and required due to the nature of the duties.
Ability to work at heights greater than six feet above the ground.
Service technicians have a standard schedule of 40 hours per week but must be willing to work varied hours, overtime, and on‑call as required to meet customer needs.
Minimal travel required.
Requires solid written and verbal communication skills.
Demonstrated mechanical aptitude.
Strong analytical, conceptual, and planning skills required.
Excellent math skills and overall PC literacy (Microsoft Office) required.
Must be detail‑oriented, self‑motivated, and disciplined with the ability to multi‑task.
Must successfully complete a criminal background check, physical, drug screen, and E‑verify.
Summary At Mazzella, we’re more than just a company – we’re a family. With over 1,200 employees and 40 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team‑oriented environment where your well‑being and growth are our top priorities.
Why Join Mazzella?
Team‑oriented environment: experience the power of collaboration and support from colleagues who genuinely care about your success.
Work‑life balance: enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
Growth and development: embark on a lifelong learning journey with tailored development opportunities and a clear career path.
Humble, hungry, smart culture: embrace our core values of humility, hunger for excellence, and smart decision‑making, creating a culture of respect and innovation.
Market‑competitive salaries: receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
Comprehensive benefits: access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
Free virtual doctor visits: take advantage of our Teledoc service for virtual doctor visits with $0 copay, prioritizing your health and convenience.
Tuition reimbursement: invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.
Our Core Values
Be safe – personal commitment to all stakeholders’ well‑being; purposeful control of risk.
Be a lifelong learner – routinely acquire new skills and capabilities that bring value.
Be humble – lack excessive ego or concerns about status; emphasize the team over self.
Be hungry – always looking for more, self‑motivated, and diligent; do more than just get by, committed.
Be smart – common sense about people, good judgement, and intuition around their impact on group dynamics.
Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we’ll achieve greatness and shape the future of our industry.
EOE/Drug Free Workplace
Seniority level
Entry level
Employment type
Part‑time
Job function
Information Technology
Industries
Automation Machinery Manufacturing
Referrals increase your chances of interviewing at Mazzella Companies by 2x
#J-18808-Ljbffr
Crane Service Technician
role at
Mazzella Companies
Brief Description The Overhead Service Technician is a front-line employee with direct customer contact and is a valued, essential part of the company’s success; in addition to technical skills, people skills are vital for effective customer relationship management and decision‑making.
Responsibilities
Perform on‑site repairs on overhead cranes and hoists at customers’ facilities as directed by the Service Supervisor (or Service Manager)
Responsible for performing planned maintenance and repairs on all types of crane & hoist systems.
Respond to emergency breakdown call‑outs as directed by the service supervisor, including after‑hours and weekend availability.
Conduct extensive on‑site electrical, electronic, mechanical, and structural troubleshooting to determine root causes for equipment malfunctions and/or failures and establish necessary repairs using visual inspections, testing procedures, and appropriate testing equipment.
Maintain a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other regulations pertaining to our crane service industry; be able to obtain specific regulations if requested.
Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists, and simple structural elements.
Complete daily paperwork accurately and completely (time tickets, service reports, inspection reports, expense reports, and sales lead generation forms).
Review all repairs performed with the customer and obtain their signature on the daily service report indicating acceptance of proper and completed work.
Maintain all company equipment and tools in compliance with the manufacturer’s recommendations and certifications (vehicle, forklifts, man lifts, operating machinery, etc.).
Keep proper stock levels of inventory and line‑stock items on the service vehicle.
Maintain a stock of the appropriate forms and literature on the service vehicle and use the proper documentation and forms used by the service department.
Maintain a professional appearance and image at all times.
Communicate regularly with the local office and/or call in at least once per day to the service supervisor.
Exhibit excellent people skills to communicate with inter‑company personnel and customers and promote excellent customer relationships at all times.
Maintain the Quality Assurance Standards.
Collect, develop, and formalize information for proposals of all replacement and repair opportunities and forward them to the Service Supervisor or Service Manager.
Keep training assignments current.
Perform other duties as assigned.
Requirements Education A high school diploma, vocational‑technical school or crane training program, trade school, equivalent military experience, or technical college training program preferred.
Experience and Skills
At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience.
Industrial HVAC controls and automation.
Previous overhead crane service experience preferred but not required.
Willingness to remain educated in the crane industry; as cranes become increasingly sophisticated, service technicians need to be increasingly computer literate and technologically savvy.
Valid driver’s license in good standing that meets company requirements.
Heavy lifting/pulling (minimum 75 lbs.) is generally part of this type of work and required due to the nature of the duties.
Ability to work at heights greater than six feet above the ground.
Service technicians have a standard schedule of 40 hours per week but must be willing to work varied hours, overtime, and on‑call as required to meet customer needs.
Minimal travel required.
Requires solid written and verbal communication skills.
Demonstrated mechanical aptitude.
Strong analytical, conceptual, and planning skills required.
Excellent math skills and overall PC literacy (Microsoft Office) required.
Must be detail‑oriented, self‑motivated, and disciplined with the ability to multi‑task.
Must successfully complete a criminal background check, physical, drug screen, and E‑verify.
Summary At Mazzella, we’re more than just a company – we’re a family. With over 1,200 employees and 40 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team‑oriented environment where your well‑being and growth are our top priorities.
Why Join Mazzella?
Team‑oriented environment: experience the power of collaboration and support from colleagues who genuinely care about your success.
Work‑life balance: enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
Growth and development: embark on a lifelong learning journey with tailored development opportunities and a clear career path.
Humble, hungry, smart culture: embrace our core values of humility, hunger for excellence, and smart decision‑making, creating a culture of respect and innovation.
Market‑competitive salaries: receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
Comprehensive benefits: access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
Free virtual doctor visits: take advantage of our Teledoc service for virtual doctor visits with $0 copay, prioritizing your health and convenience.
Tuition reimbursement: invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.
Our Core Values
Be safe – personal commitment to all stakeholders’ well‑being; purposeful control of risk.
Be a lifelong learner – routinely acquire new skills and capabilities that bring value.
Be humble – lack excessive ego or concerns about status; emphasize the team over self.
Be hungry – always looking for more, self‑motivated, and diligent; do more than just get by, committed.
Be smart – common sense about people, good judgement, and intuition around their impact on group dynamics.
Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we’ll achieve greatness and shape the future of our industry.
EOE/Drug Free Workplace
Seniority level
Entry level
Employment type
Part‑time
Job function
Information Technology
Industries
Automation Machinery Manufacturing
Referrals increase your chances of interviewing at Mazzella Companies by 2x
#J-18808-Ljbffr