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Remington Hospitality

The Melrose Georgetown Hotel Front Office Manager

Remington Hospitality, Washington, District of Columbia, us, 20022

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The Melrose Georgetown Hotel Front Office Manager

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The Melrose Georgetown Hotel Front Office Manager

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Remington Hospitality The Melrose Georgetown Hotel Front Office Manager

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The Melrose Georgetown Hotel Front Office Manager

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Remington Hospitality Get AI-powered advice on this job and more exclusive features. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Pay- From $65,000 annual salary (USD) Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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