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Join to apply for the
Front Office Manager
role at
OTO Development 1 month ago Be among the first 25 applicants Join to apply for the
Front Office Manager
role at
OTO Development Get AI-powered advice on this job and more exclusive features. We are pleased to announce a wonderful opportunity for a
Front Office Manager.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
What will you be doing most days?
Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity Anticipate guests’ needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures Maintain proficient administration of the hotel's electronic reservation system Maintain compliance with hotel safety programs and procedures, including emergency and security systems Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
What are the requirements for this position?
You have 3+ years’ experience working in a front desk/receptionist type role You love working with people and will go above and beyond for each guests’ needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements For This Position
This primarily a sedentary position; however, it can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $19.72- $28.69/hour
*Rate depends upon state/market*
This property is managed by
OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs , including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position:
Front Office Manager
Department:
Property
Exempt
Position Reports to:
General Manager
Revised 6/11/25Seniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionOther IndustriesHospitality Referrals increase your chances of interviewing at OTO Development by 2x Get notified about new Front Office Manager jobs in
Washington, DC . Assistant Front Office Manager - The Hay-Adams starting at $56,000.00/year Arlington, VA $72,000.00-$95,000.00 3 days ago Assistant Mgr Front Office - InterContinental Washington D.C., The Wharf Washington, DC $83,600.00-$87,000.00 2 weeks ago Front Desk Supervisor - Woodbridge VA office District of Columbia, United States 4 weeks ago Front Office Manager - Embassy Suites Washington DC Convention Center Washington, DC $68,000.00-$73,000.00 1 week ago The Melrose Georgetown Hotel Front Office Manager Washington, DC $72,000.00-$75,000.00 1 month ago Washington, DC $65,000.00-$66,500.00 4 days ago Assistant Front Office Manager | The Normandy Hotel | Modus by PM Hotel Group Washington, DC $56,000.00-$60,000.00 2 weeks ago The Melrose Georgetown Hotel Front Office ManagerFront Office Manager | The Normandy Hotel | Modus by PM Hotel Group Washington, DC $66,000.00-$72,000.00 6 days ago Washington, DC $65,000.00-$70,000.00 1 week ago Front Office Manager - Embassy Suites by Hilton Alexandria Old Town Washington, DC $70,000.00-$80,000.00 3 months ago Oxon Hill, MD $63,000.00-$84,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Front Office Manager
role at
OTO Development 1 month ago Be among the first 25 applicants Join to apply for the
Front Office Manager
role at
OTO Development Get AI-powered advice on this job and more exclusive features. We are pleased to announce a wonderful opportunity for a
Front Office Manager.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
What will you be doing most days?
Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity Anticipate guests’ needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures Maintain proficient administration of the hotel's electronic reservation system Maintain compliance with hotel safety programs and procedures, including emergency and security systems Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
What are the requirements for this position?
You have 3+ years’ experience working in a front desk/receptionist type role You love working with people and will go above and beyond for each guests’ needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements For This Position
This primarily a sedentary position; however, it can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $19.72- $28.69/hour
*Rate depends upon state/market*
This property is managed by
OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs , including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position:
Front Office Manager
Department:
Property
Exempt
Position Reports to:
General Manager
Revised 6/11/25Seniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionOther IndustriesHospitality Referrals increase your chances of interviewing at OTO Development by 2x Get notified about new Front Office Manager jobs in
Washington, DC . Assistant Front Office Manager - The Hay-Adams starting at $56,000.00/year Arlington, VA $72,000.00-$95,000.00 3 days ago Assistant Mgr Front Office - InterContinental Washington D.C., The Wharf Washington, DC $83,600.00-$87,000.00 2 weeks ago Front Desk Supervisor - Woodbridge VA office District of Columbia, United States 4 weeks ago Front Office Manager - Embassy Suites Washington DC Convention Center Washington, DC $68,000.00-$73,000.00 1 week ago The Melrose Georgetown Hotel Front Office Manager Washington, DC $72,000.00-$75,000.00 1 month ago Washington, DC $65,000.00-$66,500.00 4 days ago Assistant Front Office Manager | The Normandy Hotel | Modus by PM Hotel Group Washington, DC $56,000.00-$60,000.00 2 weeks ago The Melrose Georgetown Hotel Front Office ManagerFront Office Manager | The Normandy Hotel | Modus by PM Hotel Group Washington, DC $66,000.00-$72,000.00 6 days ago Washington, DC $65,000.00-$70,000.00 1 week ago Front Office Manager - Embassy Suites by Hilton Alexandria Old Town Washington, DC $70,000.00-$80,000.00 3 months ago Oxon Hill, MD $63,000.00-$84,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr