Pacific Office Automation
IT Technical Account Manager
Pacific Office Automation, Pleasanton, California, United States, 94566
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IT Technical Account Manager
role at
Pacific Office Automation 2 days ago Be among the first 25 applicants Join to apply for the
IT Technical Account Manager
role at
Pacific Office Automation Pacific Office Automation
is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At
Pacific Office Automation , you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
As a
IT Technical Account Manager (TAM)
your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Information Technology sale including; post-sales calls, directing the client with on-boarding, conducting network discoveries, and providing technical direction and support. Complete quarterly business reviews, maintain a good working technology relationship with current clients and sales engineers.
This is an on-site position.
Essential Job Duties
A comprehensive consultation with IT clients at the highest technical levels on a quarterly basis. Provide Technical recommendations during the initial sales process, presenting the components of the Maturity Model and assist with a Technology roadmap. Work in a team environment with other TAM’s that support our clients. Design, write and develop a scope of work for IT applications and hardware installations. Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base. Providing training, development, and direction of IT Engineers that support over 200 Outside Sales Representatives. Developing and maintaining a 'trusted advisor' relationship with the current IT service desk, sales teams, and clients. Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements. Ongoing development of IT and industry knowledge.
Qualifications
3-5 years experience as a Technical Account Manager Bachelor’s degree in Business, Computer Science, or Management Information Systems Net+ Certified, MCP, MCA, MCSE, Cloud, Firewall Knowledge of IT managed services, IT Project engineer, sales experience, coupled with management in a technical field A good understanding of general IT operations and service management Great customer service Risk mitigation, security, web technologies, routing, exchange, active directory and servers Cloud technologies AWS, Email, and Server migration, VPN technologies, data migration, systems integration, VMware, Hyper V, etc.
Benefits
Trips, clubs, awards, group events, team building Team-player environment Matched 401k Medical/Dental/Vision/Life insurance plans Company car / monthly car allowance PTO, Vacation, Sick Leave FSA programs/HSA programs Compensation: $90,000-115,000/year DOE
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#INDSP
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Supplies & Equipment Referrals increase your chances of interviewing at Pacific Office Automation by 2x Sign in to set job alerts for “Information Technology Manager” roles.
Hayward, CA $142,385.14-$160,646.53 2 days ago Palo Alto, CA $121,800.00-$152,000.00 2 weeks ago San Jose, CA $120,000.00-$180,000.00 3 weeks ago Redwood City, CA $180,000.00-$220,000.00 4 hours ago San Jose, CA $138,000.00-$170,000.00 1 week ago Dublin, CA $109,900.00-$187,450.00 4 days ago Mountain View, CA $110,000.00-$140,000.00 3 weeks ago Oakland, CA $93,472.00-$108,398.00 2 months ago San Ramon, CA $113,000.00-$172,000.00 1 week ago San Ramon, CA $153,000.00-$180,000.00 1 week ago Mountain View, CA $89,000.00-$127,000.00 3 days ago Pleasanton, CA $100,000.00-$110,000.00 3 hours ago Alameda, CA $184,000.00-$225,000.00 2 weeks ago Oakland, CA $131,000.00-$200,790.00 3 weeks ago San Jose, CA $200,000.00-$210,000.00 1 week ago IT Operations Associate Manager / TS/SCI / Onsite: Sunnyvale, CA
Oakland, CA $144,000.00-$244,000.00 1 day ago Application Manager, Identity and Access Management
Fremont, CA $105,000.00-$165,000.00 1 week ago Mountain View, CA $152,000.00-$192,000.00 2 days ago Dublin, CA $125,400.00-$214,200.00 4 days ago Alameda, CA $101,329.77-$110,000.00 2 weeks ago Application Manager, Identity and Access Management
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IT Technical Account Manager
role at
Pacific Office Automation 2 days ago Be among the first 25 applicants Join to apply for the
IT Technical Account Manager
role at
Pacific Office Automation Pacific Office Automation
is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At
Pacific Office Automation , you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
As a
IT Technical Account Manager (TAM)
your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Information Technology sale including; post-sales calls, directing the client with on-boarding, conducting network discoveries, and providing technical direction and support. Complete quarterly business reviews, maintain a good working technology relationship with current clients and sales engineers.
This is an on-site position.
Essential Job Duties
A comprehensive consultation with IT clients at the highest technical levels on a quarterly basis. Provide Technical recommendations during the initial sales process, presenting the components of the Maturity Model and assist with a Technology roadmap. Work in a team environment with other TAM’s that support our clients. Design, write and develop a scope of work for IT applications and hardware installations. Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base. Providing training, development, and direction of IT Engineers that support over 200 Outside Sales Representatives. Developing and maintaining a 'trusted advisor' relationship with the current IT service desk, sales teams, and clients. Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements. Ongoing development of IT and industry knowledge.
Qualifications
3-5 years experience as a Technical Account Manager Bachelor’s degree in Business, Computer Science, or Management Information Systems Net+ Certified, MCP, MCA, MCSE, Cloud, Firewall Knowledge of IT managed services, IT Project engineer, sales experience, coupled with management in a technical field A good understanding of general IT operations and service management Great customer service Risk mitigation, security, web technologies, routing, exchange, active directory and servers Cloud technologies AWS, Email, and Server migration, VPN technologies, data migration, systems integration, VMware, Hyper V, etc.
Benefits
Trips, clubs, awards, group events, team building Team-player environment Matched 401k Medical/Dental/Vision/Life insurance plans Company car / monthly car allowance PTO, Vacation, Sick Leave FSA programs/HSA programs Compensation: $90,000-115,000/year DOE
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#INDSP
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Supplies & Equipment Referrals increase your chances of interviewing at Pacific Office Automation by 2x Sign in to set job alerts for “Information Technology Manager” roles.
Hayward, CA $142,385.14-$160,646.53 2 days ago Palo Alto, CA $121,800.00-$152,000.00 2 weeks ago San Jose, CA $120,000.00-$180,000.00 3 weeks ago Redwood City, CA $180,000.00-$220,000.00 4 hours ago San Jose, CA $138,000.00-$170,000.00 1 week ago Dublin, CA $109,900.00-$187,450.00 4 days ago Mountain View, CA $110,000.00-$140,000.00 3 weeks ago Oakland, CA $93,472.00-$108,398.00 2 months ago San Ramon, CA $113,000.00-$172,000.00 1 week ago San Ramon, CA $153,000.00-$180,000.00 1 week ago Mountain View, CA $89,000.00-$127,000.00 3 days ago Pleasanton, CA $100,000.00-$110,000.00 3 hours ago Alameda, CA $184,000.00-$225,000.00 2 weeks ago Oakland, CA $131,000.00-$200,790.00 3 weeks ago San Jose, CA $200,000.00-$210,000.00 1 week ago IT Operations Associate Manager / TS/SCI / Onsite: Sunnyvale, CA
Oakland, CA $144,000.00-$244,000.00 1 day ago Application Manager, Identity and Access Management
Fremont, CA $105,000.00-$165,000.00 1 week ago Mountain View, CA $152,000.00-$192,000.00 2 days ago Dublin, CA $125,400.00-$214,200.00 4 days ago Alameda, CA $101,329.77-$110,000.00 2 weeks ago Application Manager, Identity and Access Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr