Configuration Management Specialist, Junior

Configuration Management Specialist, Junior Location: Fpo, Armed Forces Europe, United States of America | Secret clearance 311470 Opportunity: CACI is seeking a junior-level Configuration Management Specialist to support our customer, U.S. Southern Command (USSOUTHCOM), in Guantanamo Bay, Cuba. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES). The ideal candidate will be responsible for the daily operations of the Configuration Management process and Configuration Management Database (CMDB), ensuring the accuracy, completeness, and integrity of data across the Enterprise Information Environment (EIE). Key Responsibilities: Provide first-line technical support for CMDB-related issues and queries Assist users in navigating and utilizing the CMDB effectively Perform routine maintenance tasks to ensure optimal CMDB performance Collaborate with the Configuration Management team to implement updates and improvements Conduct user training sessions on CMDB tools and best practices Monitor CMDB system health and performance, escalating complex issues when necessary Collaborate with various IT teams to identify and document configuration items and their relationships Manage the lifecycle of configuration items, including creation, modification, and retirement Provide reports and analytics on configuration data to support decision-making and change management processes Assist in data quality checks and audits to maintain CMDB accuracy Demonstrate excellent analytical and problem-solving skills Maintain strong attention to detail and organizational skills Exhibit effective communication and interpersonal skills Required Qualifications: Must hold an active secret level clearance Bachelor's degree in Information Technology, Computer Science, or a related field ITIL v4 Foundation certification Less than 4 years of experience in IT Service Management, preferably in Asset / Configuration Management Preferred Qualifications: ServiceNow Certified System Administrator certification What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers. You'll have the autonomy to take the time you need through a flexible time off benefit and access to robust learning resources to support your ambitions. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our business success, and find opportunities to innovate in your career and our legacy. Your potential is limitless. So is ours. Learn more about CACI here. Salary Range: $61,600 - $129,300. Compensation depends on factors such as location, experience, skills, and certifications. We offer comprehensive benefits including healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. We are an Equal Opportunity Employer . All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, veteran status, or other protected characteristics. Join our Talent Community to stay informed about job opportunities, network, and stand out as an applicant. #J-18808-Ljbffr