Quest Technology Management
IT Operations Engineer
Quest Technology Management, Sacramento, California, United States, 95828
The Basics
We are seeking a highly skilled IT Operations Engineer with expertise in Systems Administration to join the IT Engineering team at Tanium. The ideal candidate will play a pivotal role in designing, implementing, and managing our hybrid systems infrastructure to ensure the availability, security, and maintenance of our systems.
This position is remote but will be required to be within 1 hour of our colo facility in the Sacramento, CA area.
What You’ll Do
Go hands‑on with servers, storage, and network equipment for upgrades, break/fix, and maintenance as needed, generally about once per month
Be a part of an on‑call rotation supporting physical infrastructure in our Sacramento Colo facility
Leverage automation tools for tasks and integration of other central IT services
Follow the change management process for system configuration, installations, and maintenance
Collaborate with other technical teams to resolve operational challenges and streamline workflows
Participate in projects related to Infrastructure, security, etc
Solve incidents and administrative tasks related to infrastructure services and other escalations from end‑user support.
Maintain comprehensive documentation of system configurations, processes, and procedures.
Effectively communicate technical concepts and solutions to non‑technical stakeholders, fostering a collaborative and productive working environment.
Be a team player who is adaptive, self‑motivated, and solution‑oriented
We’re looking for someone with
3+ yrs experience in a similar role
Deep knowledge of fundamental infrastructure technologies, such as VMware, Enterprise backup methodologies, System Automation, Cloud Computing, and common Operating Systems (e.g. Windows, Linux, MacOS)
Exposure to Python, Windows & Linux shell scripting
Familiar with operation of performance monitoring and troubleshooting tools
Experience in Active Directory and Entra ID
Direct experience working with AWS, Azure, and/or Google Cloud
Basic understanding of network services/protocols such as DNS, DHCP, etc
Basic understanding of networking concepts such as Wifi, VLAN’s, VPN, zero‑trust, etc
Ability to work in a fast‑paced, rapidly growing environment
The ideal candidate would also have experience in
Administration and management of M365, SharePoint, Slack, Exchange Online, and Teams
PowerShell for automation and task scripting
Mobile device management (MDM) platforms such as JAMF and Intune
Hands on with Tanium
Ansible, Terraform, Github, Cloudflare
About Tanium Tanium delivers the industry’s only true real-time cloud-based endpoint management and security offering. Its platform is real‑
#J-18808-Ljbffr
This position is remote but will be required to be within 1 hour of our colo facility in the Sacramento, CA area.
What You’ll Do
Go hands‑on with servers, storage, and network equipment for upgrades, break/fix, and maintenance as needed, generally about once per month
Be a part of an on‑call rotation supporting physical infrastructure in our Sacramento Colo facility
Leverage automation tools for tasks and integration of other central IT services
Follow the change management process for system configuration, installations, and maintenance
Collaborate with other technical teams to resolve operational challenges and streamline workflows
Participate in projects related to Infrastructure, security, etc
Solve incidents and administrative tasks related to infrastructure services and other escalations from end‑user support.
Maintain comprehensive documentation of system configurations, processes, and procedures.
Effectively communicate technical concepts and solutions to non‑technical stakeholders, fostering a collaborative and productive working environment.
Be a team player who is adaptive, self‑motivated, and solution‑oriented
We’re looking for someone with
3+ yrs experience in a similar role
Deep knowledge of fundamental infrastructure technologies, such as VMware, Enterprise backup methodologies, System Automation, Cloud Computing, and common Operating Systems (e.g. Windows, Linux, MacOS)
Exposure to Python, Windows & Linux shell scripting
Familiar with operation of performance monitoring and troubleshooting tools
Experience in Active Directory and Entra ID
Direct experience working with AWS, Azure, and/or Google Cloud
Basic understanding of network services/protocols such as DNS, DHCP, etc
Basic understanding of networking concepts such as Wifi, VLAN’s, VPN, zero‑trust, etc
Ability to work in a fast‑paced, rapidly growing environment
The ideal candidate would also have experience in
Administration and management of M365, SharePoint, Slack, Exchange Online, and Teams
PowerShell for automation and task scripting
Mobile device management (MDM) platforms such as JAMF and Intune
Hands on with Tanium
Ansible, Terraform, Github, Cloudflare
About Tanium Tanium delivers the industry’s only true real-time cloud-based endpoint management and security offering. Its platform is real‑
#J-18808-Ljbffr