Baltimore City
A local government agency is seeking an End-User Support Specialist II in Baltimore, MD. The role involves overseeing customer support processes, incident management, and ensuring high-quality IT services. A minimum of an associate degree, along with two years of technical experience, is required. Certifications like ITIL 4, A+, and Network+ are preferred. The salary ranges from $74,803 to $119,684 annually, with additional benefits provided.
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