Cloud SaaS Service Manager — Incident & Change Leader

A technology solutions provider is looking for a Support Engineer 2 - Service Manager to oversee incident management and improve service delivery. The ideal candidate will have over 5 years of experience in service management, expertise in cloud solutions, and a strong background in ITIL processes. Excellent communication and analytical skills are required. Responsibilities include managing incidents, conducting reviews, and supporting compliance with global practices. This is a full-time position located in Scottsdale, Arizona. #J-18808-Ljbffr