TixTrack
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HR Generalist (Remote - Orlando, FL)
role at
TixTrack .
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a growing team of highly motivated individuals. With a presence across the US and UK, we stay connected through Slack, virtual events, and regional meetups.
About The Role The HR Generalist will assist the VP, Human Resources with managing day-to-day HR operations including recruitment, compliance, training, benefits, onboarding/offboarding, performance management, record management, leave, and policy administration. This position reports directly to the VP, Human Resources.
Full‑time. Candidates must be located in the Greater Orlando area. While primarily remote, candidates are expected to meet in‑person with the HR team as needed and may travel or work hybrid in the future.
About You You bring 3+ years of hands‑on HR experience and thrive in environments where you flex across recruiting, onboarding, compliance, employee engagement, and day‑to‑day HR operations. You are detail‑oriented, organized, and proactive, managing multiple priorities while maintaining accuracy, confidentiality, and follow‑through. Resourceful problem‑solver who communicates clearly, builds trust across teams, and supports employees and managers with empathy, professionalism, and sound judgment. Enthusiastic about supporting employees through the full lifecycle, with a service and systems mindset focused on individual experience and scalable processes.
What You'll Do Assist with administering and executing HR programs for the entire employee lifecycle, including talent acquisition, onboarding/offboarding, benefits, leave, performance and talent management, wellness, occupational health, and training. Develop and implement policies, processes, training, initiatives, and surveys to support compliance needs. Lead onboarding experiences, coordinate pre‑boarding activities, facilitate orientations, and ensure smooth transitions. Support employee engagement through remote, hybrid, and in‑person activities. Handle administrative tasks for pre‑boarding, onboarding, orientations, and exit interviews; maintain accurate data in HRIS. Respond to employment inquiries, refer complex matters to the VP, Human Resources. Track employment‑related items using HRIS and personnel records. Support recruiting activities by screening candidates and executing best practices. Design and implement compliance tracking for international operations. Assist the VP, Human Resources with change management, program development, and employee engagement strategies. Maintain compliance with UK law, US federal, state, and local laws, and recommended best practices. Stay current on HR trends, best practices, regulatory changes, and new technologies.
Other Duties This job description is not exhaustive; duties may change at any time with or without notice.
What You'll Bring Minimum Requirements Bachelor’s degree in Human Resources, Business Management, or related field. At least 3 years of progressive HR experience, ideally in a small to mid‑size growth‑oriented business. Experience across recruitment, compliance, training, benefits, onboarding/offboarding, record, leave, and policy administration. SHRM‑CP or SHRM‑SCP (or equivalent) highly preferred. Strong knowledge of HR policies, procedures, and employment laws. Excellent record‑keeping and documentation skills. Execution of broad HR responsibilities with quality, creativity, and follow‑through. Proficiency with or quick learning of HRIS and talent management systems. Ability to work under pressure and meet tight deadlines.
Essential Skills Strong oral and written communication skills. Ability to work independently and manage multiple projects. Strong analytical skills and attention to detail. Excellent organizational, conflict management, and time management skills. Critical thinking and sound judgment. Handle sensitive and confidential information with discretion and professionalism. Adaptability to evolving organizational needs. Integrity and professionalism in all interactions. Effective problem‑solving skills.
Tools You’ll Use Rippling Teamtailor Lattice Slack Microsoft Office Google Suite
What We Value Find Harmony – balanced work priorities and life outside work. Have a Clear View – transparency, honesty, and clear role understanding. Be a Fan – passion for work and innovation. Welcome All – diverse, ego‑free teamwork. Perform at Your Best – commitment to customer success and continuous improvement.
How We Work Radical Curiosity – hunger for learning, engaging, and customer focus. Embrace Change – ownership, collaboration, and continuous improvement. Seek Solutions – decisive action, prioritization, and rapid iteration. Empathy – deep listening and mutual respect for growth. Transform – high standards, commitment, and success mindset.
Our Commitment to Diversity TixTrack is committed to a workplace free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, sexual orientation, gender identity, veteran status, or any other protected status under federal, state, or local law. We strive to create a welcoming environment where everyone belongs and is valued.
What We Offer Base annual salary range: $55,000 – $70,000, commensurate with experience. Annual bonus eligibility based on performance and company success. 100% paid medical, dental, and vision benefits for employee and dependents; HSA‑eligible option (with a $1,000 employer contribution for 2026). Company‑paid life insurance. Traditional and Roth 401(k) plans. Paid parental leave. Learning & development opportunities with company reimbursement. Working abroad opportunities. Volunteer days off. Flexible scheduling. Up to $300 equipment reimbursement for hybrid setup. Generous PTO and holiday schedule. Remote work environment.
California Applicants: CCPA/CPRA Notice. Right to Work Poster. Notice of E‑verify Participation.
Our team supports you throughout the hiring process with reasonable accommodations. If you need assistance applying for a role due to a disability or special need, please email accommodations@tixtrack.com.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Human Resources
Industries Software Development
Referrals increase your chances of interviewing at TixTrack by 2x.
Get notified about new Human Resources Generalist jobs in
Orlando, FL .
#J-18808-Ljbffr
HR Generalist (Remote - Orlando, FL)
role at
TixTrack .
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a growing team of highly motivated individuals. With a presence across the US and UK, we stay connected through Slack, virtual events, and regional meetups.
About The Role The HR Generalist will assist the VP, Human Resources with managing day-to-day HR operations including recruitment, compliance, training, benefits, onboarding/offboarding, performance management, record management, leave, and policy administration. This position reports directly to the VP, Human Resources.
Full‑time. Candidates must be located in the Greater Orlando area. While primarily remote, candidates are expected to meet in‑person with the HR team as needed and may travel or work hybrid in the future.
About You You bring 3+ years of hands‑on HR experience and thrive in environments where you flex across recruiting, onboarding, compliance, employee engagement, and day‑to‑day HR operations. You are detail‑oriented, organized, and proactive, managing multiple priorities while maintaining accuracy, confidentiality, and follow‑through. Resourceful problem‑solver who communicates clearly, builds trust across teams, and supports employees and managers with empathy, professionalism, and sound judgment. Enthusiastic about supporting employees through the full lifecycle, with a service and systems mindset focused on individual experience and scalable processes.
What You'll Do Assist with administering and executing HR programs for the entire employee lifecycle, including talent acquisition, onboarding/offboarding, benefits, leave, performance and talent management, wellness, occupational health, and training. Develop and implement policies, processes, training, initiatives, and surveys to support compliance needs. Lead onboarding experiences, coordinate pre‑boarding activities, facilitate orientations, and ensure smooth transitions. Support employee engagement through remote, hybrid, and in‑person activities. Handle administrative tasks for pre‑boarding, onboarding, orientations, and exit interviews; maintain accurate data in HRIS. Respond to employment inquiries, refer complex matters to the VP, Human Resources. Track employment‑related items using HRIS and personnel records. Support recruiting activities by screening candidates and executing best practices. Design and implement compliance tracking for international operations. Assist the VP, Human Resources with change management, program development, and employee engagement strategies. Maintain compliance with UK law, US federal, state, and local laws, and recommended best practices. Stay current on HR trends, best practices, regulatory changes, and new technologies.
Other Duties This job description is not exhaustive; duties may change at any time with or without notice.
What You'll Bring Minimum Requirements Bachelor’s degree in Human Resources, Business Management, or related field. At least 3 years of progressive HR experience, ideally in a small to mid‑size growth‑oriented business. Experience across recruitment, compliance, training, benefits, onboarding/offboarding, record, leave, and policy administration. SHRM‑CP or SHRM‑SCP (or equivalent) highly preferred. Strong knowledge of HR policies, procedures, and employment laws. Excellent record‑keeping and documentation skills. Execution of broad HR responsibilities with quality, creativity, and follow‑through. Proficiency with or quick learning of HRIS and talent management systems. Ability to work under pressure and meet tight deadlines.
Essential Skills Strong oral and written communication skills. Ability to work independently and manage multiple projects. Strong analytical skills and attention to detail. Excellent organizational, conflict management, and time management skills. Critical thinking and sound judgment. Handle sensitive and confidential information with discretion and professionalism. Adaptability to evolving organizational needs. Integrity and professionalism in all interactions. Effective problem‑solving skills.
Tools You’ll Use Rippling Teamtailor Lattice Slack Microsoft Office Google Suite
What We Value Find Harmony – balanced work priorities and life outside work. Have a Clear View – transparency, honesty, and clear role understanding. Be a Fan – passion for work and innovation. Welcome All – diverse, ego‑free teamwork. Perform at Your Best – commitment to customer success and continuous improvement.
How We Work Radical Curiosity – hunger for learning, engaging, and customer focus. Embrace Change – ownership, collaboration, and continuous improvement. Seek Solutions – decisive action, prioritization, and rapid iteration. Empathy – deep listening and mutual respect for growth. Transform – high standards, commitment, and success mindset.
Our Commitment to Diversity TixTrack is committed to a workplace free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, sexual orientation, gender identity, veteran status, or any other protected status under federal, state, or local law. We strive to create a welcoming environment where everyone belongs and is valued.
What We Offer Base annual salary range: $55,000 – $70,000, commensurate with experience. Annual bonus eligibility based on performance and company success. 100% paid medical, dental, and vision benefits for employee and dependents; HSA‑eligible option (with a $1,000 employer contribution for 2026). Company‑paid life insurance. Traditional and Roth 401(k) plans. Paid parental leave. Learning & development opportunities with company reimbursement. Working abroad opportunities. Volunteer days off. Flexible scheduling. Up to $300 equipment reimbursement for hybrid setup. Generous PTO and holiday schedule. Remote work environment.
California Applicants: CCPA/CPRA Notice. Right to Work Poster. Notice of E‑verify Participation.
Our team supports you throughout the hiring process with reasonable accommodations. If you need assistance applying for a role due to a disability or special need, please email accommodations@tixtrack.com.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Human Resources
Industries Software Development
Referrals increase your chances of interviewing at TixTrack by 2x.
Get notified about new Human Resources Generalist jobs in
Orlando, FL .
#J-18808-Ljbffr