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TEKsystems

Desktop Support

TEKsystems, Providence, Rhode Island, us, 02912

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Job Description Attention, we are hiring IT deployment techs to help support a short term project in the providence area

Pay: 20-26/hr

Duration: 8-12 weeks

This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. You will be responsible for deploying hardware, troubleshooting issues, and providing top‑notch customer service. Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.

Key Responsibilities

Deploy hardware and ensure devices are properly connected to the network.

Troubleshoot Level I issues in real time.

Understand intake processes related to IT Service Management (ITSM).

Collaborate effectively with team members while also being able to work independently.

Interact with medical staff, providing exceptional customer service and support.

Desired Skills and Qualifications

Experience with hardware deployment and network connectivity.

Strong troubleshooting skills, particularly with Level I issues.

Familiarity with IT Service Management (ITSM) processes.

Excellent communication and interpersonal skills.

Ability to work both independently and as part of a team.

Coachable, adaptable, and a self‑starter.

Skills

Desktop Troubleshooting

Hardware support

Customer service

Windows 10/11 Support

Technical support

Job Type & Location This is a contract position based out of Providence, RI.

Pay and Benefits The pay range for this position is $20.00 – $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Providence, RI.

Application Deadline This position is anticipated to close on Dec 22, 2025.

EEO Statement The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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