Prometric
Apply for the
Test Center Administrator (FT)
role at
Prometric .
Prometric is a leading provider of technology-enabled testing and assessment solutions that support more than 7 million test takers annually in 180 countries. We have over three decades of experience delivering high-quality testing solutions worldwide.
Job Title Test Center Administrator (FT)
Reports To Customer Service Test Center Manager
Department Test Center
Location Baton Rouge, LA
Test Center Address 4354 S Sherwood Forest Blvd #220
Job Overview The Test Center Administrator (TCA) is the face of Prometric in test centers worldwide, responsible for verifying candidate identification, monitoring exams, and upholding strict policies to maintain exam integrity.
Perks for Employees Hired for 20+ Hours
12 paid holidays annually based on work schedule and start date
No sales quotas
Office setting environment
No inventory, stocking, floor moves or overnight shifts
Paid training
Sick time prorated based on start date
401(k)
Employee Assistance Program
Vision
FSA
Perks for Employees Hired for Full Time
Legal
Vacation
Available Schedule
Full Time – Hours vary; site may be open Monday through Saturday 7am–6pm. Saturday availability required. Occasional evening and possible Sunday hours.
Flexible scheduling; open to a variety of shifts any day Monday through Saturday.
Schedules available 2 weeks in advance.
Responsibilities
Maintain and apply expert knowledge of test center policies, practices, and procedures.
Greet examinees and verify identification.
Perform required security checks, including wand usage.
Continuously monitor candidates as they complete exams.
Report and resolve candidate issues with urgency.
Maintain secure environment and materials in the test center at all times.
Ensure every candidate receives a fair and comfortable testing experience.
Report any occurrences outside company guidelines.
Maintain flexibility with scheduling based on Prometric days of operations.
Represent Prometric’s vision, mission, and values.
Safeguard the test center from misconduct.
Digitally scan and record candidate fingerprint identification (if applicable).
Qualifications Education
High school diploma or equivalent required.
College experience a plus.
Experience
Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.).
Must be 18 years of age to qualify.
Skills
Professional and effective communication with candidates and coworkers.
Accurate and detailed report writing and correspondence.
Ability to multi‑task and handle small tools, pack equipment for shipping or unpack for installation.
Familiarity with Microsoft Windows-based programs (MS Office, Outlook, Explorer web browsing).
Physical Job Requirements
Must be able to bend, stoop, and lift up to 40 pounds.
Remain stationary for extended periods while administering exams.
Move through test rooms every 8–10 minutes and escort candidates.
Visual ability to adjust or focus computer screens and view testing rooms via camera monitors while proctoring.
Maintain computers in lab and office settings in tight spaces while maintaining safety protocols.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, and local law.
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Test Center Administrator (FT)
role at
Prometric .
Prometric is a leading provider of technology-enabled testing and assessment solutions that support more than 7 million test takers annually in 180 countries. We have over three decades of experience delivering high-quality testing solutions worldwide.
Job Title Test Center Administrator (FT)
Reports To Customer Service Test Center Manager
Department Test Center
Location Baton Rouge, LA
Test Center Address 4354 S Sherwood Forest Blvd #220
Job Overview The Test Center Administrator (TCA) is the face of Prometric in test centers worldwide, responsible for verifying candidate identification, monitoring exams, and upholding strict policies to maintain exam integrity.
Perks for Employees Hired for 20+ Hours
12 paid holidays annually based on work schedule and start date
No sales quotas
Office setting environment
No inventory, stocking, floor moves or overnight shifts
Paid training
Sick time prorated based on start date
401(k)
Employee Assistance Program
Vision
FSA
Perks for Employees Hired for Full Time
Legal
Vacation
Available Schedule
Full Time – Hours vary; site may be open Monday through Saturday 7am–6pm. Saturday availability required. Occasional evening and possible Sunday hours.
Flexible scheduling; open to a variety of shifts any day Monday through Saturday.
Schedules available 2 weeks in advance.
Responsibilities
Maintain and apply expert knowledge of test center policies, practices, and procedures.
Greet examinees and verify identification.
Perform required security checks, including wand usage.
Continuously monitor candidates as they complete exams.
Report and resolve candidate issues with urgency.
Maintain secure environment and materials in the test center at all times.
Ensure every candidate receives a fair and comfortable testing experience.
Report any occurrences outside company guidelines.
Maintain flexibility with scheduling based on Prometric days of operations.
Represent Prometric’s vision, mission, and values.
Safeguard the test center from misconduct.
Digitally scan and record candidate fingerprint identification (if applicable).
Qualifications Education
High school diploma or equivalent required.
College experience a plus.
Experience
Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.).
Must be 18 years of age to qualify.
Skills
Professional and effective communication with candidates and coworkers.
Accurate and detailed report writing and correspondence.
Ability to multi‑task and handle small tools, pack equipment for shipping or unpack for installation.
Familiarity with Microsoft Windows-based programs (MS Office, Outlook, Explorer web browsing).
Physical Job Requirements
Must be able to bend, stoop, and lift up to 40 pounds.
Remain stationary for extended periods while administering exams.
Move through test rooms every 8–10 minutes and escort candidates.
Visual ability to adjust or focus computer screens and view testing rooms via camera monitors while proctoring.
Maintain computers in lab and office settings in tight spaces while maintaining safety protocols.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, and local law.
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