SalaryGuide
Senior Manager, Operations - Creative Content (Last Mile Delivery)
SalaryGuide, Bentonville, Arkansas, United States, 72712
Responsibilities
Lead Creative Strategy & Direction Develop and implement a cohesive content strategy for in-app experiences, marketing assets, and educational modules Champion innovative storytelling through video, motion design, UI visuals, and live-action content Oversee concept development, storyboarding, and execution for multimedia projects across marketing, product, and brand campaigns Leverage AI tools to accelerate workflows and deliver personalized, high-quality content at scale Own Content Impact Translate business goals into creative strategies that optimize conversion and reduce churn Partner with product, marketing, and support teams to embed content touchpoints across the driver lifecycle Requirements
Bachelor’s degree in Business Administration, Engineering, Operations, or related field 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area 1 year’s supervisory experience 7+ years in creative content production, with proven experience in video, animation, 2D/3D motion graphics—preferably in technology or gig-economy environments 3+ years in people management Strong portfolio showcasing creative direction and execution across multiple media formats Deep understanding of user-centered design, visual storytelling principles, and industry-standard tools Exceptional communication, presentation, and storytelling skills Preferred
Master's degree in Operations Management Project Management Professional - Certification Benefits
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a Walmart-paid education benefit program for associates with tuition, books, and fees paid by Walmart
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Lead Creative Strategy & Direction Develop and implement a cohesive content strategy for in-app experiences, marketing assets, and educational modules Champion innovative storytelling through video, motion design, UI visuals, and live-action content Oversee concept development, storyboarding, and execution for multimedia projects across marketing, product, and brand campaigns Leverage AI tools to accelerate workflows and deliver personalized, high-quality content at scale Own Content Impact Translate business goals into creative strategies that optimize conversion and reduce churn Partner with product, marketing, and support teams to embed content touchpoints across the driver lifecycle Requirements
Bachelor’s degree in Business Administration, Engineering, Operations, or related field 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area 1 year’s supervisory experience 7+ years in creative content production, with proven experience in video, animation, 2D/3D motion graphics—preferably in technology or gig-economy environments 3+ years in people management Strong portfolio showcasing creative direction and execution across multiple media formats Deep understanding of user-centered design, visual storytelling principles, and industry-standard tools Exceptional communication, presentation, and storytelling skills Preferred
Master's degree in Operations Management Project Management Professional - Certification Benefits
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a Walmart-paid education benefit program for associates with tuition, books, and fees paid by Walmart
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