Logo
Jobs via Dice

ServiceNow Architect (SPM / PPM Specialist)

Jobs via Dice, Austin, Texas, us, 78716

Save Job

ServiceNow Architect (SPM / PPM Specialist) Location:

Texas (Remote – Only TX Candidates Eligible)

Client:

State of Texas

Experience:

Minimum 15–16+ Years

Role Overview State of Texas is seeking a highly experienced ServiceNow Architect to lead the design, architecture, and implementation of ServiceNow platforms with a strong focus on Strategic Portfolio Management (SPM) and Project Portfolio Management (PPM). This role requires a true architect-level professional, not a developer or administrator, with proven experience designing large-scale ServiceNow solutions in complex enterprise and regulatory environments.

Key Responsibilities

Own end-to-end ServiceNow architecture, design, implementation, and platform integrity

Provide High-Level Designs (HLD) and technical specifications for ServiceNow solutions

Lead hands‑on configuration, customization, development, and integrations

Serve as a technical authority and quality gate for all ServiceNow deliverables

Design and Implementation Responsibilities

ServiceNow application modules

Integrations with third‑party enterprise systems (e.g., Azure Active Directory)

ITIL / ITSM process automation

User provisioning integrated with internal and external systems

ServiceNow security architecture

Architect integrations with custom‑built, COTS, and SaaS applications

Participate in process flow analysis and redesign in collaboration with Project Managers

Work closely with business stakeholders to enhance operational workflows using ServiceNow

Ensure cross‑module configurations do not negatively impact platform performance

Understand and leverage ServiceNow table structures and data models

Share best practices and provide consultative guidance throughout the project lifecycle

Collaborate effectively with remote teams

Required Skills & Qualifications

Must be a ServiceNow Architect with enterprise‑scale implementation experience

SPM / PPM module implementation – MUST

Minimum 5+ years hands‑on SPM/PPM implementation experience

Extensive experience across ITBM, ITSM, ITOM, ITAM, IRM, SecOps, DevOps, Change Management

Strong hands‑on expertise in ServiceNow configuration, development, and integrations

Experience architecting inbound/outbound integrations using Azure AD, SSO / Trusted Sources, MID Server, REST / SOAP Web Services, email integrations

Excellent verbal and written communication skills, including executive‑level presentations, technical leadership, mentoring junior team members

Strong background in technical documentation (architecture, design, implementation, configuration), core ITSM process implementations

ServiceNow System Administrator and/or Implementation Specialist Certification

Technical knowledge in Java, JavaScript, SQL is highly desirable

Interested or have a strong TX‑based ServiceNow Architect? Reach out directly for rate details and submission process.

#J-18808-Ljbffr