Michaels Stores
Birthday Party Event Coordinator
Michaels Stores, Arizona City, Arizona, United States, 85123
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Birthday Party Event Coordinator
role at
Michaels Stores .
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress‑free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop, find what they’re looking for, and complete a fast checkout. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards to deliver our Brand Promises.
Event Coordination
Plan and coordinate multiple events at once, including children’s birthday parties and other craft classes or events.
Engage with clients of all ages (4 to 94+) by creating an environment of fun and creativity.
Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
Facilitate and implement party add‑ons such as goody bags, balloons, etc. to company standards.
Communicate events with clients and store team members.
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
Adjust plans and events based on client feedback and needs.
Create backup or emergency plans to be executed as needed.
Ensure client satisfaction for scheduled events.
Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
Help customers shop, locate products, and provide them with solutions.
Provide fast and friendly checkout experience.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers on Voice of Customer (VOC) survey.
Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in the truck unload, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance.
Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Interact with others respectfully, remain positive, and promote the organization’s vision and values.
Cross‑trained in Custom Framing selling and production.
Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Preferred Knowledge / Skills / Abilities
Energetic, enthusiastic personality.
Ability to handle job stress and interact effectively with guests of all ages and co‑workers.
Excellent people skills.
Experience working with children and children’s events.
Good communication skills (written, verbal, non‑verbal) and listening skills.
Organizational, interpersonal, and creative problem‑solving skills.
Retail and/or customer service experience required.
Physical Requirements
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching, and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
If you need help performing these essential functions, please contact your supervisor to discuss accommodations.
Public retail store setting; some areas may be climate‑controlled, some may not.
Work hours include nights, weekends, and early mornings.
Work Environment
Staff work in a public retail space with customers and vendors.
May be exposed to inventory handling and store operations.
Requires occasional outdoor work for retrieving shopping carts or unloading trucks.
Parts of the store may involve handling tools such as a glass cutter and heat press.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235.
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Birthday Party Event Coordinator
role at
Michaels Stores .
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress‑free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop, find what they’re looking for, and complete a fast checkout. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards to deliver our Brand Promises.
Event Coordination
Plan and coordinate multiple events at once, including children’s birthday parties and other craft classes or events.
Engage with clients of all ages (4 to 94+) by creating an environment of fun and creativity.
Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
Facilitate and implement party add‑ons such as goody bags, balloons, etc. to company standards.
Communicate events with clients and store team members.
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
Adjust plans and events based on client feedback and needs.
Create backup or emergency plans to be executed as needed.
Ensure client satisfaction for scheduled events.
Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
Help customers shop, locate products, and provide them with solutions.
Provide fast and friendly checkout experience.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers on Voice of Customer (VOC) survey.
Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in the truck unload, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance.
Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Interact with others respectfully, remain positive, and promote the organization’s vision and values.
Cross‑trained in Custom Framing selling and production.
Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Preferred Knowledge / Skills / Abilities
Energetic, enthusiastic personality.
Ability to handle job stress and interact effectively with guests of all ages and co‑workers.
Excellent people skills.
Experience working with children and children’s events.
Good communication skills (written, verbal, non‑verbal) and listening skills.
Organizational, interpersonal, and creative problem‑solving skills.
Retail and/or customer service experience required.
Physical Requirements
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching, and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
If you need help performing these essential functions, please contact your supervisor to discuss accommodations.
Public retail store setting; some areas may be climate‑controlled, some may not.
Work hours include nights, weekends, and early mornings.
Work Environment
Staff work in a public retail space with customers and vendors.
May be exposed to inventory handling and store operations.
Requires occasional outdoor work for retrieving shopping carts or unloading trucks.
Parts of the store may involve handling tools such as a glass cutter and heat press.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235.
#J-18808-Ljbffr