Michaels Stores
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Retail- Events Coordinator
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Michaels Stores Store - LI-MASSAPEQUA, NY Responsibilities
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Plan and coordinate multiple events at once (e.g., children’s birthday parties, craft classes or other events). Engage with clients of all ages to create an environment of fun and creativity. Demonstrate and instruct party participants in the completion of craft projects; perform face painting and other activities where appropriate. Facilitate and implement party add-ons (goody bags, balloons, etc.) to company standards. Communicate events with clients and store team members; complete administrative tasks as needed (emails, phone calls, paperwork). Adjust plans based on client feedback and needs; create backup or emergency plans as needed. Ensure client satisfaction for scheduled events; uphold cleanliness and safety standards; set up, break down, and clean after each event. Customer Experience
Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram (POG) processes; complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned; support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs; comply with applicable laws and requirements. Interact with others in an accepting and respectful manner; promote the organization’s vision and values; project a positive image. Cross trained in Custom Framing selling and production. Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms. Preferred Knowledge/Skills/Abilities
Energetic and enthusiastic personality; strong people skills. Ability to handle job stress and interact effectively with guests of all ages and co-workers. Must have experience working with children and children’s events. Excellent written, verbal, and nonverbal communication skills; strong listening skills. Strong organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience required. Physical Requirements
Ability to remain standing for long periods and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes; access to high shelves by ladder or similar equipment. Reasonable accommodations available upon request. Work Environment
Public retail store setting; climate controlled in public areas; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or unload trucks. Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Compensation and Employment Details
Total Base Pay Range For This Position: $16.50 - $19.40 Employment type: Part-time Seniority level: Entry level Job function: Management and Manufacturing Industries: Retail At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
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Retail- Events Coordinator
role at
Michaels Stores Store - LI-MASSAPEQUA, NY Responsibilities
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Plan and coordinate multiple events at once (e.g., children’s birthday parties, craft classes or other events). Engage with clients of all ages to create an environment of fun and creativity. Demonstrate and instruct party participants in the completion of craft projects; perform face painting and other activities where appropriate. Facilitate and implement party add-ons (goody bags, balloons, etc.) to company standards. Communicate events with clients and store team members; complete administrative tasks as needed (emails, phone calls, paperwork). Adjust plans based on client feedback and needs; create backup or emergency plans as needed. Ensure client satisfaction for scheduled events; uphold cleanliness and safety standards; set up, break down, and clean after each event. Customer Experience
Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram (POG) processes; complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned; support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs; comply with applicable laws and requirements. Interact with others in an accepting and respectful manner; promote the organization’s vision and values; project a positive image. Cross trained in Custom Framing selling and production. Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms. Preferred Knowledge/Skills/Abilities
Energetic and enthusiastic personality; strong people skills. Ability to handle job stress and interact effectively with guests of all ages and co-workers. Must have experience working with children and children’s events. Excellent written, verbal, and nonverbal communication skills; strong listening skills. Strong organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience required. Physical Requirements
Ability to remain standing for long periods and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes; access to high shelves by ladder or similar equipment. Reasonable accommodations available upon request. Work Environment
Public retail store setting; climate controlled in public areas; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or unload trucks. Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Compensation and Employment Details
Total Base Pay Range For This Position: $16.50 - $19.40 Employment type: Part-time Seniority level: Entry level Job function: Management and Manufacturing Industries: Retail At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
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