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National Fitness Partners

PT Customer Service Representative

National Fitness Partners, Kent, Ohio, us, 44242

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PT Customer Service Representative

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National Fitness Partners . The first part‑time role starts at $12 per hour; hourly increases occur at 180 days, 1 year, and every 6 months thereafter based on anniversary date. At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience. We believe in the power of our people to make a difference. If you’re looking for a career where passion meets purpose, we want YOU on our team! Our Values

We Are Accountable – Self‑starters who pursue excellence. We Are Driven – Problem solvers who deliver results. We Are Passionate – Positive energy with a real desire to help others. We Are Ambitious – Always learning and growing toward success. Benefits

Growth opportunities – over 90% of our management team started as an entry‑level team member. Competitive pay and hourly increases as described. Shift‑differential pay for select shifts. PTO for all employees. Employee Assistance Program. Free employee Black Card Membership. Responsibilities

Answer phones in a friendly manner using information script. Greet members, sign up and tour new members, and log amenities. Respond to member questions and concerns in a timely and professional manner. Process beverage or merchandise purchases through the point of sale system. Promote our unique fitness instruction classes (PE@PF) to existing and new members. Provide a clean, sanitized and safe club environment. Seniority Level

Entry level Employment Type

Part‑time Job Function

Other Industries

Wellness and Fitness Services

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