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American Airlines

Analyst/Sr Analyst, AAdvantage Products & Delivery

American Airlines, Dallas, Texas, United States, 75215

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Location: Dallas, TX | Requisition ID: 82907 | Posting Start Date: 1/5/26

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

In Revenue Management, we aim to empower our team members to make informed decisions that impact American Airline’s passenger revenue. Our collaborative approach combined with exposure to different experiences creates an environment rich with opportunities to learn and grow. We’re looking for candidates who demonstrate curiosity, take initiative and are data and results driven.

This job is a member of the AAdvantage Travel Rewards team within the Revenue Management Division.

What you'll do

Design, deliver, and manage Travel Rewards Programs for American

Use customer segmentation, data analysis, and market insights to forecast revenue and optimize Travel Rewards Programs through financial modeling

Liaise with joint business partners in Europe and Asia Pacific to align and enhance joint offerings

Work with key stakeholders across AA in IT, Analytics, Finance, RM, Sales, Marketing, etc. to implement and manage Travel Rewards Programs tasks may include user story development, iteration planning, performance tracking, reporting, training, developing relevant points for customer communications, etc.

Drive strategic planning, valuations, platform strategy, & execution with third party technology companies powering program platforms

Foster a customer-centric culture of learning, experimentation, and data-led decisions focused on understanding predictors of user behavior that drive incremental value

Lead negotiations with third party technology providers and build, monitor, and react to on‑going platform operational/financial metrics to optimize platform stability and performance

Automate dashboards, deliver annual budget/forecast and manage monthly P&L and/or analysis with clear, concise performance reporting to inform senior management and stakeholders of results

Travel required (up to 25%)

All you'll need for success Minimum Qualifications - Education & Prior Job Experience

Bachelor's degree or equivalent experience/training

3 years' experience in product management, strategy/development experience, or data analysis

Preferred Qualifications - Education & Prior Job Experience

Advanced Degree

Airline/travel experience

Knowledge of airline ticketing policies/procedures, tariffs/taxes

Familiarization with Customer Program data

3 years related experience in product management and/or strategy/development experience, data analysis

Skills, Licenses & Certifications

Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.

Knowledge of PRISM, SABRE, and tableau

Ability to manipulate and report on large data sets

High level of initiative, collaboration, and creative problem solving

Strong analytical and interpersonal skills

Demonstrated leadership and strong experience in internal & external collaboration, including with senior leadership

Ability to be flexible in rapidly changing conditions and priorities

What you'll get Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. ©2025, American Airlines, Inc. We are excited you're interested in beginning your career journey with us. All applications will only be submitted through this site, and we will never require payment at any time during the application process.

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