Truist
Universal Banker - Part Time 20hrs - Villa Rica
Truist, Villa Rica, Georgia, United States, 30180
Universal Banker – Part Time 20hrs – Villa Rica
Join to apply for the Universal Banker – Part Time 20hrs – Villa Rica role at Truist.
Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service identifying and understanding the client’s financial needs. Cross‑trained to support sales and service activities, focusing on outbound calling and supporting Integrated Relationship Management (IRM) activities.
Responsibilities
Provide a distinctive client experience ensuring consistent service level by engaging clients with a smile, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
Educate clients on digital, self‑service solutions including ATMs, online, and mobile banking to make banking easier and enhance their service experience.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to appropriate branch team members or specialists.
Understand the importance of Integrated Relationship Management to ensure we seamlessly deliver Truist expertise and solutions for clients’ unique needs.
Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web‑based learning.
Adhere to internal controls, operational procedures and risk management policies, staying informed of all changes.
Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects, handling volume as branch demands require.
Qualifications
High school diploma or equivalent education.
Two years of teller or cash handling or client service experience.
Six months of client relationship building or sales experience.
Excellent interpersonal and communication skills.
Ability to master personal computer keyboard and software skills for branch automation.
Ability to multi‑task under time constraints.
Proficiency in basic computer applications, such as Microsoft Office.
Ability to travel to accommodate temporary staffing needs as required.
Ability to work weekends and/or extended hours with occasional travel and overnights may be included.
Preferred Qualifications
One year of client relationship building or sales experience.
Knowledge of advanced or complex branch transactions, risk management and loss prevention.
Experience with sourcing and prospecting for new clients and client relationship building.
General understanding of bank operations, policies and procedures.
Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may vary by division. Truist offers medical, dental, vision, life insurance, disability, accidental death & dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive at least 10 days of vacation (prorated), 10 sick days (prorated), and paid holidays. For more details on Truist’s benefits, please visit our benefits site. Depending on the position and division, this job may also be eligible for defined benefit pension plan, restricted stock units, and/or deferred compensation plan. As you advance through the hiring process, you will learn more about the specific benefits available for any non‑temporary position you apply for, based on full‑time/part‑time status, position, and division.
Legal Disclosure Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function Finance and Sales
Referrals increase your chances of interviewing at Truist by 2x.
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Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service identifying and understanding the client’s financial needs. Cross‑trained to support sales and service activities, focusing on outbound calling and supporting Integrated Relationship Management (IRM) activities.
Responsibilities
Provide a distinctive client experience ensuring consistent service level by engaging clients with a smile, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
Educate clients on digital, self‑service solutions including ATMs, online, and mobile banking to make banking easier and enhance their service experience.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to appropriate branch team members or specialists.
Understand the importance of Integrated Relationship Management to ensure we seamlessly deliver Truist expertise and solutions for clients’ unique needs.
Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web‑based learning.
Adhere to internal controls, operational procedures and risk management policies, staying informed of all changes.
Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects, handling volume as branch demands require.
Qualifications
High school diploma or equivalent education.
Two years of teller or cash handling or client service experience.
Six months of client relationship building or sales experience.
Excellent interpersonal and communication skills.
Ability to master personal computer keyboard and software skills for branch automation.
Ability to multi‑task under time constraints.
Proficiency in basic computer applications, such as Microsoft Office.
Ability to travel to accommodate temporary staffing needs as required.
Ability to work weekends and/or extended hours with occasional travel and overnights may be included.
Preferred Qualifications
One year of client relationship building or sales experience.
Knowledge of advanced or complex branch transactions, risk management and loss prevention.
Experience with sourcing and prospecting for new clients and client relationship building.
General understanding of bank operations, policies and procedures.
Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may vary by division. Truist offers medical, dental, vision, life insurance, disability, accidental death & dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive at least 10 days of vacation (prorated), 10 sick days (prorated), and paid holidays. For more details on Truist’s benefits, please visit our benefits site. Depending on the position and division, this job may also be eligible for defined benefit pension plan, restricted stock units, and/or deferred compensation plan. As you advance through the hiring process, you will learn more about the specific benefits available for any non‑temporary position you apply for, based on full‑time/part‑time status, position, and division.
Legal Disclosure Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function Finance and Sales
Referrals increase your chances of interviewing at Truist by 2x.
Sign in to set job alerts for “Universal Banker” roles.
#J-18808-Ljbffr