Customer Service Specialist: End-to-End Orders & Support

A leading technology firm is seeking a Customer Service Representative in Rochester, NY, to ensure effective order processing and maintain customer satisfaction. The role involves managing customer inquiries via phone and email, resolving product issues, and building relationships with various internal partners. Ideal candidates will have a Bachelor's degree and 3-5 years of customer service experience. Proficiency in Microsoft Office and knowledge of SAP or Salesforce are preferred. A competitive salary in the range of $21.00 - $23.00 per hour will be offered. #J-18808-Ljbffr