Virginia Commonwealth University Health Systems
Patient Access Representative - Tappahannock Emergency Department - PRN
Virginia Commonwealth University Health Systems, Tappahannock, Virginia, United States, 22560
Patient Access Representative - Tappahannock Emergency Department - PRN
The ED Patient Access Rep registers patients in the Emergency Department by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility and entering information into appropriate systems.
The ED Patient Access Rep provides quality customer services to patients of all ages, their families, visitors, medical staff, clinicians and co‑workers ensuring that everyone is treated courteously, quickly and with respect.
Experience REQUIRED N/A
Experience PREFERRED
Previous work experience in a healthcare setting and knowledge of medical terminology
Experience with medical insurance, HMO, managed care
Experience with appointment scheduling/registration
Education/training REQUIRED High School Diploma or equivalent (Note: work experience may be considered in lieu of credentials not required by law with HR approval; work experience must be specific to role)
Education/training PREFERRED
Post‑high‑school education in healthcare or business related coursework
Independent action(s) required
Ability to perform daily activities with minimal supervision.
Functions in a self‑directed manner in the accomplishment of routine activities.
Issues that involve violation of VCUHS policies and procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the immediate supervisor immediately.
Job duties may include the access to and/or contact with medications and related supplies.
Additional position requirements
Incumbents are required to cover three shifts, weekends and holidays as scheduled and are considered essential personnel and expected to report to work as assigned.
Physical Requirements Physical lifting less than 20 lbs.
Activities: Prolonged standing, prolonged sitting, frequent bending, walking (distance), climbing (steps, ladder, other), repetitive motion
Mental/Sensory: Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, logical thinking
Emotional: Fast pace environment, steady pace, able to handle multiple priorities, frequent and intense customer interactions, noisy environment, able to adapt to frequent change
Age Specific groups served All
EEO Statement EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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The ED Patient Access Rep provides quality customer services to patients of all ages, their families, visitors, medical staff, clinicians and co‑workers ensuring that everyone is treated courteously, quickly and with respect.
Experience REQUIRED N/A
Experience PREFERRED
Previous work experience in a healthcare setting and knowledge of medical terminology
Experience with medical insurance, HMO, managed care
Experience with appointment scheduling/registration
Education/training REQUIRED High School Diploma or equivalent (Note: work experience may be considered in lieu of credentials not required by law with HR approval; work experience must be specific to role)
Education/training PREFERRED
Post‑high‑school education in healthcare or business related coursework
Independent action(s) required
Ability to perform daily activities with minimal supervision.
Functions in a self‑directed manner in the accomplishment of routine activities.
Issues that involve violation of VCUHS policies and procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the immediate supervisor immediately.
Job duties may include the access to and/or contact with medications and related supplies.
Additional position requirements
Incumbents are required to cover three shifts, weekends and holidays as scheduled and are considered essential personnel and expected to report to work as assigned.
Physical Requirements Physical lifting less than 20 lbs.
Activities: Prolonged standing, prolonged sitting, frequent bending, walking (distance), climbing (steps, ladder, other), repetitive motion
Mental/Sensory: Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, logical thinking
Emotional: Fast pace environment, steady pace, able to handle multiple priorities, frequent and intense customer interactions, noisy environment, able to adapt to frequent change
Age Specific groups served All
EEO Statement EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
#J-18808-Ljbffr