Lead IT Help Desk & Endpoint Automation Manager

A research institute in Nevada is seeking an IT Support Manager to lead help desk operations and support Windows, macOS, and Linux endpoints. The ideal candidate should have at least a Bachelor’s degree in Information Systems (or equivalent experience) along with a strong background in team leadership, customer service, and IT administration. The role involves optimizing help desk workflows, managing support teams, and ensuring effective resolutions are achieved. US Citizenship is required for this position. #J-18808-Ljbffr