Hyatt Regency
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Director of Food and Beverage
role at
Hyatt Regency
Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
Organization - Hyatt Regency Chicago At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
Duties
Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Participate in total hotel management as a member of the Hotel Executive Committee
Implement and maintain F&B sales/marketing programs
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and associate satisfaction
Exercise quality control for both food and beverage
Maintaining Hyatt standards of service and ensure their implementation
Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Maintain communications with Corporate Staff
Coach and counsel employees to reflect Hyatt service standards and procedures
Salary The salary range for this position is $137,600 - $213,000. This pay range reflects what Hyatt Regency Chicago reasonably expects to offer for the role; the final compensation will be determined based on the candidate’s experience and qualifications.
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 5 years experience in a senior role in a food and beverage environment
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skills
Experience implementing new F&B concepts
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Director of Food and Beverage
role at
Hyatt Regency
Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
Organization - Hyatt Regency Chicago At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
Duties
Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Participate in total hotel management as a member of the Hotel Executive Committee
Implement and maintain F&B sales/marketing programs
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and associate satisfaction
Exercise quality control for both food and beverage
Maintaining Hyatt standards of service and ensure their implementation
Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Maintain communications with Corporate Staff
Coach and counsel employees to reflect Hyatt service standards and procedures
Salary The salary range for this position is $137,600 - $213,000. This pay range reflects what Hyatt Regency Chicago reasonably expects to offer for the role; the final compensation will be determined based on the candidate’s experience and qualifications.
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 5 years experience in a senior role in a food and beverage environment
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skills
Experience implementing new F&B concepts
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