Director of Food and Beverage

Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

Duties include

Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house

Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Participate in total hotel management as a member of the Hotel Executive Committee

Implement and maintain F&B sales/marketing programs

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations

Coordinate food and beverage operations with other hotel departments to ensure efficient guest service

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and associate satisfaction

Exercise quality control for both food and beverage

Maintaining Hyatt standards of service and ensure their implementation

Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Maintain communications with Corporate Staff

Coach and counsel employees to reflect Hyatt service standards and procedures

Salary The salary range for this position is $137,600 - $213,000.

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