Utah Staffing
Medical Receptionist Position
We are seeking a friendly, dependable and detail-oriented Medical Receptionist to join our healthcare team. This role is the first point of contact for patients and plays a key role in delivering an exceptional patient experience. The ideal candidate is professional, organized, and comfortable working in a fast-paced medical environment.
Key Responsibilities
- Front Desk & Patient Support
- Greet patients and visitors in a professional and welcoming manner
- Answer and route incoming phone calls efficiently
- Schedule, confirm and manage patient appointments
- Check patients in and out accurately and timely
Administrative Duties
- Collect and verify patient demographic and insurance information
- Scan, file and maintain patient records in EMR/EHR systems
- Collect co-pays, balances, and provide basic billing information
Communication & Coordination
- Communicate effectively with providers, clinical staff, and patients
- Address patient questions and concerns with professionalism
- Maintain patient confidentiality and comply with HIPPA regulations
Qualifications
- Required
- High school diploma or equivalent
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Basic computer skills and familiarity with office equipment
- Preferred
- Previous experience as a medical receptionist or in a healthcare setting
- Experience with EMR/EHR and practice management systems
- Knowledge of medical terminology and insurance verification
- Orthopedic experience a plus
Skills & Competencies
- Professional demeanor and positive attitude
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
- Dependability and teamwork
- Strong phone etiquette