CTC
Location
Brainerd, MN, not eligible for Remote
Reports To Corporate IT Manager
FLSA Status Exempt
Requirements *In addition to the above, this position will perform other work related duties as assigned. These tasks do not meet the Americans With Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
CTC MISSION To empower our members, employees, and communities through exceptional service and life changing technology solutions for a sustainable future.
CTC VISION Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.
Supervision Received Works under the direction of the Corporate IT Manager and/or Senior Management.
Supervision Exercised none
Knowledge, Skills & Abilities
Windows 3.1, 95, 98, ME, NT, 2000, XP, 7, Vista, 8, 10, and 11
Windows Server 2008, 2012, 2016, 2019, 2022 and 2025
Linux Server OS Families – Red Hat and Debian based distributions
Containerization technologies – Docker Compose
VMware vSphere – ESXi 6, 7, and 8
Cisco Router and IOS Knowledge
Knowledge of the OSI (Open Systems Interconnection) model
Knowledge of ISP network delivering voice, data, and video services.
Knowledge of best practices for security, maintenance, backups, and all proactive aspects of network maintenance.
Knowledge of Internet and network technologies, languages, and platforms such as
FTP
Email: 0365, Exchange Online
HTTP
Networking, infrastructure, routing, and protocols (OSI Model)
Network Security
Network Disaster Recovery
Redundant Network Design
TCP/IP
IPTV
QoS
OSPF
Spanning Tree
SSL
VPN
VLANs
QinQ
SIP and MGCP
SQL Server
VMWare Vcenter
Emerging AI Technologies
Skill in operating various equipment including but not limited to
Routers
Switches
Firewalls
Backup Appliances
Network Attached Storage technologies
Other
Knowledge of computer and network hardware and software.
Considerable knowledge of English, spelling, arithmetic and vocabulary.
Considerable knowledge of modern office practices, procedures, and equipment.
Considerable ability to communicate well with a positive and friendly manner, both orally and in writing.
Skills in prioritizing and completing multiple projects. The ability to be well organized and accept responsibility for and work under occasional stressful situations with frequent interruptions.
Considerable skill in communicating expectations with requests and projects and following through to completion.
Skill in identifying problems and resolutions.
Ability to follow written and oral instructions.
Considerable ability to maintain efficient workflow.
Ability to pay close attention to detail and the ability to maintain memory for and attention to details.
Considerable ability to establish and maintain effective working relationships with other employees, the general public and to deal with public relations problems courteously and tactfully.
Must understand and adhere to certain policies:
Ability to maintain confidentiality. Protect the confidentiality of customer’s financial information.
Working ability to make decisions in accordance with established company policies and procedures.
Ability to effectively function as a team player in a team atmosphere.
Must obtain and then maintain working knowledge of company products and services.
Education and Experience Network Administrator: A A or technical certificate in computer science or related field, or the equivalent in experience. Five or more years of experience.
Must have a working knowledge of network design and implementation, troubleshooting and maintenance of network.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to see; hear; talk; sit; grasp; feel and finger equipment to complete assigned job tasks. This position requires prolonged periods sitting at a desk and working on a computer. The employee is regularly required to be able to lift;climb;stoop;kneel;pull;and push. The employee frequently must be able to lift up to 25pounds and occasionally move items25-50 pounds.
Travel Travel may be required for the purposes of meetings and trainings. Overnight travel may be required if traveling outside of CTC's existing service area.
Supportive Relationships Internal -All employees should work together toward a common goal of continued progress of the company. The employees shall attempt to maintain pleasant working relationships with those in their own and other departments.
External -Employees shall remember that quality service is the only reason that the company is in existence. To the individual customer, that employee is CTC.
Work Environment While performing the essential duties of this job, the employee is regularly exposed to moderate noise (i.e. business office with computers, phone, printers, light traffic); ability to work in a confined area (i.e. office cubicle); and ability to sit at a computer terminal for an extended period of time.
This factor measures the surroundings and physical conditions under which a job must be done and the extent to which those conditions make the job disagreeable. Consider the presence and relative amount of exposure to dust, dirt, heat, fumes, contaminants, cold, noise, vibration, wetness, etc.
Good working conditions with the absence of disagreeable conditions.
Note The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Key Responsibilities Corporate/Network Design & Maintenance 35%
Designs, maintains, troubleshoots, and implements CTC corporate network to support current and future service needs.
Designs, implements, maintains, and upgrades planning of the CTC corporate network infrastructure.
Maintain communication with all levels of CTC as to the needs and status of the corporate network environment.
Supervision of corporate network equipment physical organization.
Maintain and manage corporate servers and any servers necessary to the operation of the network and network services.
Research, develop and test all maintenance, software, hardware, and upgrades for corporate network systems.
Security & Reliability 25%
While performing all job functions the Network Administrator must continually use their best discretion to protect the integrity of all CTC corporate data servers, routers, authentication systems, software, and other data systems.
Designs, tests, and implements best practices security procedures.
Designs, implements, and updates recovery plan and practices.
Design, manage and maintain backups for corporate Network infrastructure and servers.
Develops procedures for adding and supporting internal and external users.
Network Upgrades 20%
Research, develop and test all maintenance, software, hardware, and upgrades for network systems.
Researching, designing, developing, and testing all maintenance, software, hardware, and upgrades for video systems.
Technical Support 10%
Supports internal staff and customer issues through appropriate escalations, troubleshooting and maintenance.
Supports corporate users with their equipment, network, wireless phones, and communication devices. Provides technical support to both internal and external users as needed.
Other Responsibilities 10%
Due to rapid changes and advances in the data industry, the Network Administrator must continually keep abreast of new programming, training, consulting methods and technologies.
Participation in any additional job-related training offered by the company when available.
Mentoring and training of other employees within and outside of the job family to ensure cross training is established.
Shares ideas for improvement. States an opinion or takes a stand if you believe it’s in the best interest of the organization.
Perform “On-Call” rotation duties.
Performs other duties as assigned by management.
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Reports To Corporate IT Manager
FLSA Status Exempt
Requirements *In addition to the above, this position will perform other work related duties as assigned. These tasks do not meet the Americans With Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
CTC MISSION To empower our members, employees, and communities through exceptional service and life changing technology solutions for a sustainable future.
CTC VISION Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.
Supervision Received Works under the direction of the Corporate IT Manager and/or Senior Management.
Supervision Exercised none
Knowledge, Skills & Abilities
Windows 3.1, 95, 98, ME, NT, 2000, XP, 7, Vista, 8, 10, and 11
Windows Server 2008, 2012, 2016, 2019, 2022 and 2025
Linux Server OS Families – Red Hat and Debian based distributions
Containerization technologies – Docker Compose
VMware vSphere – ESXi 6, 7, and 8
Cisco Router and IOS Knowledge
Knowledge of the OSI (Open Systems Interconnection) model
Knowledge of ISP network delivering voice, data, and video services.
Knowledge of best practices for security, maintenance, backups, and all proactive aspects of network maintenance.
Knowledge of Internet and network technologies, languages, and platforms such as
FTP
Email: 0365, Exchange Online
HTTP
Networking, infrastructure, routing, and protocols (OSI Model)
Network Security
Network Disaster Recovery
Redundant Network Design
TCP/IP
IPTV
QoS
OSPF
Spanning Tree
SSL
VPN
VLANs
QinQ
SIP and MGCP
SQL Server
VMWare Vcenter
Emerging AI Technologies
Skill in operating various equipment including but not limited to
Routers
Switches
Firewalls
Backup Appliances
Network Attached Storage technologies
Other
Knowledge of computer and network hardware and software.
Considerable knowledge of English, spelling, arithmetic and vocabulary.
Considerable knowledge of modern office practices, procedures, and equipment.
Considerable ability to communicate well with a positive and friendly manner, both orally and in writing.
Skills in prioritizing and completing multiple projects. The ability to be well organized and accept responsibility for and work under occasional stressful situations with frequent interruptions.
Considerable skill in communicating expectations with requests and projects and following through to completion.
Skill in identifying problems and resolutions.
Ability to follow written and oral instructions.
Considerable ability to maintain efficient workflow.
Ability to pay close attention to detail and the ability to maintain memory for and attention to details.
Considerable ability to establish and maintain effective working relationships with other employees, the general public and to deal with public relations problems courteously and tactfully.
Must understand and adhere to certain policies:
Ability to maintain confidentiality. Protect the confidentiality of customer’s financial information.
Working ability to make decisions in accordance with established company policies and procedures.
Ability to effectively function as a team player in a team atmosphere.
Must obtain and then maintain working knowledge of company products and services.
Education and Experience Network Administrator: A A or technical certificate in computer science or related field, or the equivalent in experience. Five or more years of experience.
Must have a working knowledge of network design and implementation, troubleshooting and maintenance of network.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to see; hear; talk; sit; grasp; feel and finger equipment to complete assigned job tasks. This position requires prolonged periods sitting at a desk and working on a computer. The employee is regularly required to be able to lift;climb;stoop;kneel;pull;and push. The employee frequently must be able to lift up to 25pounds and occasionally move items25-50 pounds.
Travel Travel may be required for the purposes of meetings and trainings. Overnight travel may be required if traveling outside of CTC's existing service area.
Supportive Relationships Internal -All employees should work together toward a common goal of continued progress of the company. The employees shall attempt to maintain pleasant working relationships with those in their own and other departments.
External -Employees shall remember that quality service is the only reason that the company is in existence. To the individual customer, that employee is CTC.
Work Environment While performing the essential duties of this job, the employee is regularly exposed to moderate noise (i.e. business office with computers, phone, printers, light traffic); ability to work in a confined area (i.e. office cubicle); and ability to sit at a computer terminal for an extended period of time.
This factor measures the surroundings and physical conditions under which a job must be done and the extent to which those conditions make the job disagreeable. Consider the presence and relative amount of exposure to dust, dirt, heat, fumes, contaminants, cold, noise, vibration, wetness, etc.
Good working conditions with the absence of disagreeable conditions.
Note The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Key Responsibilities Corporate/Network Design & Maintenance 35%
Designs, maintains, troubleshoots, and implements CTC corporate network to support current and future service needs.
Designs, implements, maintains, and upgrades planning of the CTC corporate network infrastructure.
Maintain communication with all levels of CTC as to the needs and status of the corporate network environment.
Supervision of corporate network equipment physical organization.
Maintain and manage corporate servers and any servers necessary to the operation of the network and network services.
Research, develop and test all maintenance, software, hardware, and upgrades for corporate network systems.
Security & Reliability 25%
While performing all job functions the Network Administrator must continually use their best discretion to protect the integrity of all CTC corporate data servers, routers, authentication systems, software, and other data systems.
Designs, tests, and implements best practices security procedures.
Designs, implements, and updates recovery plan and practices.
Design, manage and maintain backups for corporate Network infrastructure and servers.
Develops procedures for adding and supporting internal and external users.
Network Upgrades 20%
Research, develop and test all maintenance, software, hardware, and upgrades for network systems.
Researching, designing, developing, and testing all maintenance, software, hardware, and upgrades for video systems.
Technical Support 10%
Supports internal staff and customer issues through appropriate escalations, troubleshooting and maintenance.
Supports corporate users with their equipment, network, wireless phones, and communication devices. Provides technical support to both internal and external users as needed.
Other Responsibilities 10%
Due to rapid changes and advances in the data industry, the Network Administrator must continually keep abreast of new programming, training, consulting methods and technologies.
Participation in any additional job-related training offered by the company when available.
Mentoring and training of other employees within and outside of the job family to ensure cross training is established.
Shares ideas for improvement. States an opinion or takes a stand if you believe it’s in the best interest of the organization.
Perform “On-Call” rotation duties.
Performs other duties as assigned by management.
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