Beyond SOF
Position Summary
The client is looking for a System Administrator (SA), Level III to maintain and support the integrity of the operating system and environment supporting our Maryland-based partner. System Administrator (SA) Level II provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
Essential Job Functions
Provide support for implementation, troubleshooting, and maintenance of IT systems; manage the daily activities of configuration and operation of IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems; optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers; provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of, and configure network components, along with implementing operating system enhancements to improve reliability and performance.
Minimum Required Qualifications
Due to the nature of this position and the information that employees will be required to access; U.S. Citizenship is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Must have ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
Five (5) years of additional System Administrative experience may be substituted for a Bachelor’s degree.
CWIP/DoD 8570 Information Assurance Technical (IAT) Level 2. 3+ years CWIP IAT experience.
Microsoft Certified Systems Administrator (MSCA) or Red Hat Certified Engineer (RHCE) certified.
Required Security Clearance: TS/SCI w/ Full Scope Poly.
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Essential Job Functions
Provide support for implementation, troubleshooting, and maintenance of IT systems; manage the daily activities of configuration and operation of IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems; optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers; provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of, and configure network components, along with implementing operating system enhancements to improve reliability and performance.
Minimum Required Qualifications
Due to the nature of this position and the information that employees will be required to access; U.S. Citizenship is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Must have ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
Five (5) years of additional System Administrative experience may be substituted for a Bachelor’s degree.
CWIP/DoD 8570 Information Assurance Technical (IAT) Level 2. 3+ years CWIP IAT experience.
Microsoft Certified Systems Administrator (MSCA) or Red Hat Certified Engineer (RHCE) certified.
Required Security Clearance: TS/SCI w/ Full Scope Poly.
#J-18808-Ljbffr