24/7 Triage & Support Manager

A technology solutions provider in Des Moines, Iowa, is looking for a Triage & Support Manager to lead and develop a team of support supervisors and engineers. This role involves driving performance improvements through data analysis and customer service training. The ideal candidate should possess over 5 years of experience in technical support and a strong understanding of ServiceNow. Flexibility for on-call duties during nights and weekends is required. Join a rapidly growing team and make a real impact daily. #J-18808-Ljbffr