Sunstates Security
Full Time Customer Service Officer- $22.66
Sunstates Security, Sacramento, California, United States, 95828
Full Time Customer Service Officer - $22.66
1 week ago Be among the first 25 applicants
Overview Become part of one of the largest and fastest‑growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high‑quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands‑on management support necessary for long‑term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest‑growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
Job Skills / Requirements Sunstates Security is hiring a Full Time Customer Service Officer in the surrounding areas of Sacramento, CA with a pay rate of $22.66/hr, paid weekly.
Schedule
Thursday to Monday
10:00 PM – 6:00 AM
Benefits
Commute‑friendly location
Extensive industry training
Advancement opportunities
Requirements
CA Guard Card / 40‑hour Certificate preferred
CPR Card
Only applicants who have submitted their most recent applications/resumes will be reviewed
Successfully complete Sunstates background check which includes a 10‑panel drug screen and the client’s extensive background check
Must be 21 years of age or older with a valid driver’s license, a clean driving record, and more than 3 years of driving experience
Responsibilities
Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner.
Conduct exterior and interior patrols of multiple buildings at a given time.
Answer questions in a timely and professional manner for corporate employees and visitors.
Exhibit natural composure and an infectious attitude toward arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision.
Prepare all required written reports in an ongoing and timely manner, including but not limited to Daily Activity Reports (DARs) and Incident Reports.
Use technology proficiently with platforms like Slack and email.
Operate phones, radios, and computer systems and applications such as Mac OS, Microsoft Office 365, and Google Suites.
Monitor Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues.
Follow site‑specific post orders, pass down messages, and be in compliance with employee handbook guidelines at all times.
Conduct interior and exterior patrols within an office and industrial complex.
Certification Requirements (All) CA Guard Card
Additional Information / Benefits
Affordable Care Act compliant Medical Benefits Program
Dental Insurance Program
Free Life Insurance
Disability Insurance
Paid Time Off & Bereavement Leave
Paid Holidays
Direct Deposit or Pay Cards
Employee Incentives
Referral Bonuses
Employee of the Month Award
Education Reimbursement Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: 401K/403b Plan
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Overview Become part of one of the largest and fastest‑growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high‑quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands‑on management support necessary for long‑term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest‑growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
Job Skills / Requirements Sunstates Security is hiring a Full Time Customer Service Officer in the surrounding areas of Sacramento, CA with a pay rate of $22.66/hr, paid weekly.
Schedule
Thursday to Monday
10:00 PM – 6:00 AM
Benefits
Commute‑friendly location
Extensive industry training
Advancement opportunities
Requirements
CA Guard Card / 40‑hour Certificate preferred
CPR Card
Only applicants who have submitted their most recent applications/resumes will be reviewed
Successfully complete Sunstates background check which includes a 10‑panel drug screen and the client’s extensive background check
Must be 21 years of age or older with a valid driver’s license, a clean driving record, and more than 3 years of driving experience
Responsibilities
Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner.
Conduct exterior and interior patrols of multiple buildings at a given time.
Answer questions in a timely and professional manner for corporate employees and visitors.
Exhibit natural composure and an infectious attitude toward arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision.
Prepare all required written reports in an ongoing and timely manner, including but not limited to Daily Activity Reports (DARs) and Incident Reports.
Use technology proficiently with platforms like Slack and email.
Operate phones, radios, and computer systems and applications such as Mac OS, Microsoft Office 365, and Google Suites.
Monitor Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues.
Follow site‑specific post orders, pass down messages, and be in compliance with employee handbook guidelines at all times.
Conduct interior and exterior patrols within an office and industrial complex.
Certification Requirements (All) CA Guard Card
Additional Information / Benefits
Affordable Care Act compliant Medical Benefits Program
Dental Insurance Program
Free Life Insurance
Disability Insurance
Paid Time Off & Bereavement Leave
Paid Holidays
Direct Deposit or Pay Cards
Employee Incentives
Referral Bonuses
Employee of the Month Award
Education Reimbursement Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: 401K/403b Plan
#J-18808-Ljbffr