Logo
Belcan Corporation

IT Help Desk Technician

Belcan Corporation, Milwaukie, Oregon, United States

Save Job

Job Title: IT Help Desk Technician Pay Rate: $28-$34/hr, depending on experience Location: Milwaukie, OR Area Code: 503, 971 ZIP Code: 97222 Start Date: Right Away Shift: 1st shift Keywords: #HelpDeskTech #ITJobs #IT

Benefits

Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision

401k

On the job training / cross-training

Life Insurance, disability insurance

Voluntary life insurance for family members available.

Accident and critical illness insurance optional.

Scheduled performance reviews

Referral program

Responsibilities

Install, configure, maintain, and monitor company PCs

Provide end user support for all local and web-based applications

Troubleshoot hardware and software problems pertaining to desktop and notebook PCs

Decommission older computers, including DOD hard drive wipes and detailed tracking

Follow and document standard departmental procedures

Follow 5S guidelines to keep organized

Relationships

Reports directly to the IT Manager

On a day to day basis will interact with Manufacturing, Quality, Engineering, Purchasing, Accounting, Contracts and HR

External relationships include, occasional communication with corporate offices concerning inter-company communications, outside consultants and vendors

Measures of Performance

Response to User Requests/Issues and problems (Timeliness & rating)

Complete ongoing projects in a timely manner

Background and Skill

Proficiency with all Microsoft workstation operating systems.

Knowledge of standard office applications, especially Office 365

Experienced with user profile migration (PC Refresh) on Windows PCs

3 - 5 years of experience in the field of Information Technology or related area

Microsoft and/or CompTIA certifications preferred

Knowledge of applications programming & database administration

Personal Trait Profile

Analytical/Logical

Good Communicator

Dependable

Organized

Have ability to multi-task

Patient

Scope and Impact of Position and Responsibilities The scope/impact of this position is sizeable to the day to day operations of the company. Users are highly dependent upon the networked computing systems for both communications, and performing many of their daily routines. Without these systems the level of service to customers cannot be attained, and data critical to users cannot be accessed.

Education Must have a High School Diploma or GED

Application Instructions If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Equal Opportunity Employer Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

#J-18808-Ljbffr