FMOL Health
Overview
Clinical Services Representative 1 (7a-7p) The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities
Patient Medical Record: Assemble and maintain the patient chart from admission to discharge. Collect all printouts and files in charts, run necessary reports, and retrieve data as requested by physicians and nurses. Order necessary equipment and unit supplies and maintain adequate inventory levels. Process patient orders, requests for exams and other ancillary services (e.g., x-rays, lab tests, transportation) accurately and in a timely manner. Coordinate patient admissions, transfers and discharges. Retrieve medications from the pneumatic tube system and/or pharmacy and deliver medications to the nurse or place medications in a secure location as determined by the nurse manager. Assist nursing staff with retrieving medications from pneumatic tube system and place medications in appropriate locations for administration by nurse. Act as receptionist: greet patients, direct visitors, and provide patient information to the medical staff. Answer the phone with proper phone etiquette. Respond to patient call lights in a timely manner. Maintain a neat, clean and orderly work area. Maintain unit office equipment. Call physicians for consults and notify the nursing staff of the consultation. Other duties as assigned or requested. Qualifications
Education: High School or equivalent. Training: Medical Terminology or Medical Assistant Training preferred. Cerner (CIS). Special Skills: Communication, Customer Service, Computer Skills. Knowledge of medical terminology. Ability to use office equipment and multi-task. Licensure: Current BLS certification only required in mental health departments. About Us
FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. This commitment is grounded in a history that is more than 100 years old and reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care. As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need, providing unreimbursed care and community support to the underprivileged. Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information systems. Following in the footsteps of the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
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Clinical Services Representative 1 (7a-7p) The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities
Patient Medical Record: Assemble and maintain the patient chart from admission to discharge. Collect all printouts and files in charts, run necessary reports, and retrieve data as requested by physicians and nurses. Order necessary equipment and unit supplies and maintain adequate inventory levels. Process patient orders, requests for exams and other ancillary services (e.g., x-rays, lab tests, transportation) accurately and in a timely manner. Coordinate patient admissions, transfers and discharges. Retrieve medications from the pneumatic tube system and/or pharmacy and deliver medications to the nurse or place medications in a secure location as determined by the nurse manager. Assist nursing staff with retrieving medications from pneumatic tube system and place medications in appropriate locations for administration by nurse. Act as receptionist: greet patients, direct visitors, and provide patient information to the medical staff. Answer the phone with proper phone etiquette. Respond to patient call lights in a timely manner. Maintain a neat, clean and orderly work area. Maintain unit office equipment. Call physicians for consults and notify the nursing staff of the consultation. Other duties as assigned or requested. Qualifications
Education: High School or equivalent. Training: Medical Terminology or Medical Assistant Training preferred. Cerner (CIS). Special Skills: Communication, Customer Service, Computer Skills. Knowledge of medical terminology. Ability to use office equipment and multi-task. Licensure: Current BLS certification only required in mental health departments. About Us
FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. This commitment is grounded in a history that is more than 100 years old and reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care. As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need, providing unreimbursed care and community support to the underprivileged. Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information systems. Following in the footsteps of the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
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