FMOL Health
Job Description
The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision.
Responsibilities
Patient Medical Record – Assembles and maintains the patient chart from admission to discharge.
Collects all printouts and files in charts, runs necessary reports, and retrieves data as requested by physicians and nurses.
Orders necessary equipment and unit supplies and maintains adequate inventory levels.
Processes patient orders, requests for exams and other ancillary services (x‑rays, lab tests, transportation) accurately and timely.
Coordinates patient admissions, transfers and discharges.
Retrieves medications from the pneumatic tube system and/or pharmacy and delivers medications to the nurse or places them in a secure location as determined by the nurse manager.
Assists nursing staff with retrieving medications from pneumatic tube system and places medication in appropriate locations for administration by nurse.
Acts as a receptionist and greets patients, directs visitors, and provides patient information to the medical staff.
Answers the phone and uses proper phone etiquette; responds to patient call lights promptly; maintains a neat, clean and orderly work area; maintains office equipment for the unit.
Calls physicians for consults and notifies the nursing staff of the consultation.
Performs other duties as assigned or requested.
Qualifications
Education
– High School or equivalent.
Training
– Medical Terminology or Medical Assistant Training preferred; Cerner (CIS) experience desirable.
Special Skills
– Communication, Customer Service, Computer skills; knowledge of medical terminology; ability to use office equipment and multitask.
Licensure
– Current BLS certification required only in mental health departments.
About FMOL Health FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, advanced technology and research to ensure that our patients receive the highest quality and safest care possible. We operate as a nonprofit, mission‑focused Catholic healthcare ministry, providing over $39 million in unreimbursed care and community support to the underprivileged.
Key Statistics (Fiscal Year)
1,747 Licensed Beds
65,322 Discharges
44,592 OR Procedures
10,827 Full‑Time Employees
331,360 Inpatient Days
1,915 Active Medical Staff
229,296 Emergency Visits
#J-18808-Ljbffr
The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision.
Responsibilities
Patient Medical Record – Assembles and maintains the patient chart from admission to discharge.
Collects all printouts and files in charts, runs necessary reports, and retrieves data as requested by physicians and nurses.
Orders necessary equipment and unit supplies and maintains adequate inventory levels.
Processes patient orders, requests for exams and other ancillary services (x‑rays, lab tests, transportation) accurately and timely.
Coordinates patient admissions, transfers and discharges.
Retrieves medications from the pneumatic tube system and/or pharmacy and delivers medications to the nurse or places them in a secure location as determined by the nurse manager.
Assists nursing staff with retrieving medications from pneumatic tube system and places medication in appropriate locations for administration by nurse.
Acts as a receptionist and greets patients, directs visitors, and provides patient information to the medical staff.
Answers the phone and uses proper phone etiquette; responds to patient call lights promptly; maintains a neat, clean and orderly work area; maintains office equipment for the unit.
Calls physicians for consults and notifies the nursing staff of the consultation.
Performs other duties as assigned or requested.
Qualifications
Education
– High School or equivalent.
Training
– Medical Terminology or Medical Assistant Training preferred; Cerner (CIS) experience desirable.
Special Skills
– Communication, Customer Service, Computer skills; knowledge of medical terminology; ability to use office equipment and multitask.
Licensure
– Current BLS certification required only in mental health departments.
About FMOL Health FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, advanced technology and research to ensure that our patients receive the highest quality and safest care possible. We operate as a nonprofit, mission‑focused Catholic healthcare ministry, providing over $39 million in unreimbursed care and community support to the underprivileged.
Key Statistics (Fiscal Year)
1,747 Licensed Beds
65,322 Discharges
44,592 OR Procedures
10,827 Full‑Time Employees
331,360 Inpatient Days
1,915 Active Medical Staff
229,296 Emergency Visits
#J-18808-Ljbffr