Addison Group
Job Title:
Front Office Coordinator
Location (City, State):
Nashville, TN
Industry:
Healthcare / Medical Office Administration
Pay:
$18 per hour
Benefit Information:
This position may be eligible for medical, dental, vision, and 401(k).
Our client is a busy, patient-focused healthcare practice with an upbeat and collaborative office culture. They value teamwork, professionalism, and exceptional customer service while maintaining an engaging and fast-paced work environment.
The Front Office Coordinator is the first point of contact for patients and plays a critical role in daily front desk operations. This position supports patient flow by handling registration, scheduling, insurance verification, phone coverage, and payment collection while ensuring accuracy, confidentiality, and a positive patient experience.
Key Responsibilities:
Greet and assist patients in a friendly, professional manner
Register patients and maintain accurate demographic and insurance information
Schedule, confirm, and update appointments; monitor schedules for changes
Answer and route incoming phone calls promptly
Collect co-pays and outstanding balances and process payments
Prepare and maintain patient records within the EHR system
Assist with patient check-out and schedule follow-up visits
Process forms, documentation, and medical record requests
Support daily charge and payment posting and basic reporting
Maintain office supply inventory and assist with administrative tasks
Adhere to HIPAA guidelines and office policies
Collaborate with team members to support smooth office operations
Qualifications:
High school diploma or equivalent
Prior healthcare or front desk experience preferred
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced environment
Comfort using computers, phones, and standard office equipment
Professional demeanor and commitment to confidentiality
Additional Details:
Schedule: Monday-Friday, 8:30 AM–5:00 PM (occasional closing shift until 6:30 PM)
Includes two weekend shifts per month only 2.5 hour shift on those days
Fast-paced environment with frequent patient interaction
Perks:
Free lunch provided daily
Supportive, energetic team environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Front Office Coordinator
Location (City, State):
Nashville, TN
Industry:
Healthcare / Medical Office Administration
Pay:
$18 per hour
Benefit Information:
This position may be eligible for medical, dental, vision, and 401(k).
Our client is a busy, patient-focused healthcare practice with an upbeat and collaborative office culture. They value teamwork, professionalism, and exceptional customer service while maintaining an engaging and fast-paced work environment.
The Front Office Coordinator is the first point of contact for patients and plays a critical role in daily front desk operations. This position supports patient flow by handling registration, scheduling, insurance verification, phone coverage, and payment collection while ensuring accuracy, confidentiality, and a positive patient experience.
Key Responsibilities:
Greet and assist patients in a friendly, professional manner
Register patients and maintain accurate demographic and insurance information
Schedule, confirm, and update appointments; monitor schedules for changes
Answer and route incoming phone calls promptly
Collect co-pays and outstanding balances and process payments
Prepare and maintain patient records within the EHR system
Assist with patient check-out and schedule follow-up visits
Process forms, documentation, and medical record requests
Support daily charge and payment posting and basic reporting
Maintain office supply inventory and assist with administrative tasks
Adhere to HIPAA guidelines and office policies
Collaborate with team members to support smooth office operations
Qualifications:
High school diploma or equivalent
Prior healthcare or front desk experience preferred
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced environment
Comfort using computers, phones, and standard office equipment
Professional demeanor and commitment to confidentiality
Additional Details:
Schedule: Monday-Friday, 8:30 AM–5:00 PM (occasional closing shift until 6:30 PM)
Includes two weekend shifts per month only 2.5 hour shift on those days
Fast-paced environment with frequent patient interaction
Perks:
Free lunch provided daily
Supportive, energetic team environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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