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Punderson Manor Lodge

Night Auditor

Punderson Manor Lodge, Newbury Center, Ohio, United States

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Job Summary Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering.

Benefits

Medical and Dental Insurance

PTO

Competitive Pay

401(k) Retirement Savings Plan

Life Insurance

Disability Insurance

Hotel Room Discounts

Ongoing Training and Career Development

Nightly Responsibilities

Conduct nightly audits of all financial transactions and reconcile any discrepancies for all venues to include: Retail, Banquets, Restaurant, Snack Bar, Lounge and Golf

Prepare daily reports, including revenue and occupancy reports

Post all Banquet event charges/checks

Respond to guest inquiries overnight and resolve any issues in a timely and professional manner

Check guests in and out, process payments, and make reservations as needed

Monitor guest requests and ensure they are completed accurately and timely

Monitor hotel security and report any suspicious activity or incidents

Perform general administrative duties, such as filing, organizing, and maintaining records

Collaborate with other team members to ensure a smooth and efficient operation

Provide excellent customer service to guests throughout their stay

Adhere to all company policies and procedures, as well as state and federal laws

Non-Essential Functions

Other duties as assigned

Qualifications

18 or older required

High school diploma or equivalent

Ability to work overnight shifts, weekends and holidays - Wednesday - Saturday / 11pm - 9am

Strong Accounting skills / mindset preferably in a hotel environment

Strong attention to detail and ability to work with numbers

Excellent organizational and time-management skills

Strong proficiency in Microsoft Excel and other basic computer skills

Previous Hotel / Restaurant POS system experience

Excellent communication and customer service skills

Must be able to pass a background check

About Us At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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