Thecentersohio
Job Description
4500 Euclid Ave, Cleveland, OH 44103, USA Posted Wednesday, January 7, 2026 at 5:00 AM The Learning and Development Specialist plays a critical role in building organizational capability and supporting workforce development at The Centers. This positionis responsible forfacilitatingtraining sessions, managing learning systems, developing content, and supporting strategic L&D initiatives that advance the organization's mission and cultural values. Reporting to the Learning and Development Manager, the L&D Specialist ensures that team members across all service areas have access to high-quality training, development resources, and compliance education that enables them to reach their full potential in serving our community. Essential Duties and Responsibilities
Facilitate and Support Training Sessions
Deliver assigned trainings including new hire orientation and other organizational programs (e.g., BLS, QPR, etc.) as needed Facilitate leadership and staff development sessions with engaging, learner-centered approaches Provide general program support for training initiatives across all service areas Adapt facilitation style to diverse audiences and learning needs Manage Learning Systems and Administrative Processes
Serve as the primary point of contact for Relias LMS tasks, including enrollments, troubleshooting, and reporting Maintainaccuratetraining records and generate compliance reports for leadership Prepare training materials and ensure quality and accessibility of all learning resources Coordinate traininglogisticsincluding scheduling, room reservations, invitations, meals, and technology setup Monitor learner progress and follow up on completion requirements Develop and Maintain Learning Content
Create and update courses, training materials, and e-learning modules in Relias LMS Adapt existing content to meet evolving organizational needs and compliance requirements Collaborate with subject matter experts to ensure content accuracy and relevance Design engaging learning experiences that support diverse learning styles Ensure all content aligns with The Centers' culture and values Support L&D Projects and Initiatives
Assistwith implementation of organizational learning priorities and cultural initiatives Collaborate with the L&D Manager on project-based work to enhance workforce development Support the rollout of new learning programs and organizational development efforts Contribute to continuous improvement of L&D processes and systems Participate in cross-functional teams to advance organizational goals Other Non-Essential Duties and Responsibilities
Support organizational events and initiatives that promote learning and development Assistwith onboarding and orientation program improvements Participate in professional development activities to stay current with L&D best practices Other duties as assigned Qualifications
Education:
Bachelor's degree in Human Resources, Education, Organizational Development, Instructional Design,or related fieldrequired Experience:
Minimum 2-3 years of experience in training delivery, instructional design, or learning and development Experience with learning management systems (LMS), preferably Relias Experience in healthcare, social services, or nonprofit organizations preferred Demonstrated experiencefacilitatingtraining for diverse audiences Experience developing e-learning content and training materials Skills:
Strong facilitation and presentation skills with ability to engage diverse learners Proficiencywith learning management systems, e-learning authoring tools, and Microsoft Office Suite Excellent organizational skills with attention to detail and ability to manage multiple priorities Strong written and verbal communication skills Ability to work independently and collaboratively as part of a team Customer service orientation with problem-solving mindset Cultural competence and commitment to diversity, equity, and inclusion Understanding of adult learning principles and instructional design methodologies Project management skills and ability to meet deadlines Commitment to The Centers' mission and values Expected Outcomes
Improved Training Capacity and Learner Experience
Increased availability and quality of training sessions, reducing scheduling bottlenecks Improved learner engagement and satisfaction with training programs Reduction in compliance gaps throughtimelyand effective training delivery Enhanced Operational Efficiency in L&D
Streamlined LMS administration and reporting processes Ensuredtimelycompliance tracking andaccuratedata management Efficient coordination of traininglogisticsand resources Expanded Learning Resources and Organizational Capability
Development of new and updated training content that supports workforce growth Alignment of learning initiatives with organizational goals and strategic priorities Enhanced organizational compliance and adherence to regulatory standards Working Conditions
This joboperatesin a professional office environment with occasional travel to various Centers locations for training delivery.While performing the duties of this job, the employee is regularly required to speak and hear and is frequently required to sit for extended periods of time.The employee maybe requiredto stand for extended periods during training facilitation. Routine work outside of normal business hours may berequiredto accommodate training schedules across all shifts and locations. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. 4500 Euclid Ave, Cleveland, OH 44103, USA
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4500 Euclid Ave, Cleveland, OH 44103, USA Posted Wednesday, January 7, 2026 at 5:00 AM The Learning and Development Specialist plays a critical role in building organizational capability and supporting workforce development at The Centers. This positionis responsible forfacilitatingtraining sessions, managing learning systems, developing content, and supporting strategic L&D initiatives that advance the organization's mission and cultural values. Reporting to the Learning and Development Manager, the L&D Specialist ensures that team members across all service areas have access to high-quality training, development resources, and compliance education that enables them to reach their full potential in serving our community. Essential Duties and Responsibilities
Facilitate and Support Training Sessions
Deliver assigned trainings including new hire orientation and other organizational programs (e.g., BLS, QPR, etc.) as needed Facilitate leadership and staff development sessions with engaging, learner-centered approaches Provide general program support for training initiatives across all service areas Adapt facilitation style to diverse audiences and learning needs Manage Learning Systems and Administrative Processes
Serve as the primary point of contact for Relias LMS tasks, including enrollments, troubleshooting, and reporting Maintainaccuratetraining records and generate compliance reports for leadership Prepare training materials and ensure quality and accessibility of all learning resources Coordinate traininglogisticsincluding scheduling, room reservations, invitations, meals, and technology setup Monitor learner progress and follow up on completion requirements Develop and Maintain Learning Content
Create and update courses, training materials, and e-learning modules in Relias LMS Adapt existing content to meet evolving organizational needs and compliance requirements Collaborate with subject matter experts to ensure content accuracy and relevance Design engaging learning experiences that support diverse learning styles Ensure all content aligns with The Centers' culture and values Support L&D Projects and Initiatives
Assistwith implementation of organizational learning priorities and cultural initiatives Collaborate with the L&D Manager on project-based work to enhance workforce development Support the rollout of new learning programs and organizational development efforts Contribute to continuous improvement of L&D processes and systems Participate in cross-functional teams to advance organizational goals Other Non-Essential Duties and Responsibilities
Support organizational events and initiatives that promote learning and development Assistwith onboarding and orientation program improvements Participate in professional development activities to stay current with L&D best practices Other duties as assigned Qualifications
Education:
Bachelor's degree in Human Resources, Education, Organizational Development, Instructional Design,or related fieldrequired Experience:
Minimum 2-3 years of experience in training delivery, instructional design, or learning and development Experience with learning management systems (LMS), preferably Relias Experience in healthcare, social services, or nonprofit organizations preferred Demonstrated experiencefacilitatingtraining for diverse audiences Experience developing e-learning content and training materials Skills:
Strong facilitation and presentation skills with ability to engage diverse learners Proficiencywith learning management systems, e-learning authoring tools, and Microsoft Office Suite Excellent organizational skills with attention to detail and ability to manage multiple priorities Strong written and verbal communication skills Ability to work independently and collaboratively as part of a team Customer service orientation with problem-solving mindset Cultural competence and commitment to diversity, equity, and inclusion Understanding of adult learning principles and instructional design methodologies Project management skills and ability to meet deadlines Commitment to The Centers' mission and values Expected Outcomes
Improved Training Capacity and Learner Experience
Increased availability and quality of training sessions, reducing scheduling bottlenecks Improved learner engagement and satisfaction with training programs Reduction in compliance gaps throughtimelyand effective training delivery Enhanced Operational Efficiency in L&D
Streamlined LMS administration and reporting processes Ensuredtimelycompliance tracking andaccuratedata management Efficient coordination of traininglogisticsand resources Expanded Learning Resources and Organizational Capability
Development of new and updated training content that supports workforce growth Alignment of learning initiatives with organizational goals and strategic priorities Enhanced organizational compliance and adherence to regulatory standards Working Conditions
This joboperatesin a professional office environment with occasional travel to various Centers locations for training delivery.While performing the duties of this job, the employee is regularly required to speak and hear and is frequently required to sit for extended periods of time.The employee maybe requiredto stand for extended periods during training facilitation. Routine work outside of normal business hours may berequiredto accommodate training schedules across all shifts and locations. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. 4500 Euclid Ave, Cleveland, OH 44103, USA
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