Otis Elevator Co.
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Sr Associate, Service Ops Support
role at
Otis Elevator Co.
Location OTMIH: Michigan Home Offices Remote Location, Remote City, MI, 06032 USA
This role can be done remotely within the United States.
What you’ll do
Manage field focused tasks supporting field ops managers, supervisors, mechanics allowing them to spend time in the field.
Support operating territory billable and non-billable repair documentation and scheduling based on contractual requirements.
Support the team in tracking safety protocols including monthly minutes, accident filing, and coordinating follow up on safety testing requirements.
Ensure that material and labor costs align with monthly targets.
Manage customer billing to include tracking sales/margin and assist in inventory review and cleanup.
Report on performance to estimate on elevator repairs and distribute to appropriate parties as needed.
Enter and open purchase orders, track error status and accrual clean up, and resolve vendor issues.
Perform iPhone Application system data management.
Organize warehouse audits, inventory, and shipping.
What you will need to be successful
High school diploma or equivalent required; bachelor’s degree preferred.
Ability to work in a highly team-oriented and dynamic environment.
Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
Need to be self‑motivated and able to manage many simultaneous projects and responsibilities.
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
Strong leadership skills and goal‑oriented with strong time management and organizational skills.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Consumer Services
Referrals increase your chances of interviewing at Otis Elevator Co. by 2x.
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms: Click on this link to read the Policy and Terms
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Sr Associate, Service Ops Support
role at
Otis Elevator Co.
Location OTMIH: Michigan Home Offices Remote Location, Remote City, MI, 06032 USA
This role can be done remotely within the United States.
What you’ll do
Manage field focused tasks supporting field ops managers, supervisors, mechanics allowing them to spend time in the field.
Support operating territory billable and non-billable repair documentation and scheduling based on contractual requirements.
Support the team in tracking safety protocols including monthly minutes, accident filing, and coordinating follow up on safety testing requirements.
Ensure that material and labor costs align with monthly targets.
Manage customer billing to include tracking sales/margin and assist in inventory review and cleanup.
Report on performance to estimate on elevator repairs and distribute to appropriate parties as needed.
Enter and open purchase orders, track error status and accrual clean up, and resolve vendor issues.
Perform iPhone Application system data management.
Organize warehouse audits, inventory, and shipping.
What you will need to be successful
High school diploma or equivalent required; bachelor’s degree preferred.
Ability to work in a highly team-oriented and dynamic environment.
Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
Need to be self‑motivated and able to manage many simultaneous projects and responsibilities.
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
Strong leadership skills and goal‑oriented with strong time management and organizational skills.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Consumer Services
Referrals increase your chances of interviewing at Otis Elevator Co. by 2x.
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms: Click on this link to read the Policy and Terms
#J-18808-Ljbffr