Franciscan Missionaries of Our Lady University
Clinical Services Representative 1 (7a-7p)
Franciscan Missionaries of Our Lady University, Baton Rouge, Louisiana, us, 70873
Overview
Clinical Services Representative 1 (7a-7p). The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities
Patient Medical Record: Assemble and maintain the patient chart from admission to discharge. Clinical Support: Collect printouts and file in charts, run necessary reports, and retrieve data as requested by physicians and nurses. Supply and Equipment: Order necessary equipment and unit supplies and maintain adequate inventory levels. Orders and Services: Consistently process patient orders, requests for exams and other ancillary services (e.g., x‑rays, lab tests, transportation) accurately and timely. Admissions and Transfers: Coordinate patient admissions, transfers and discharges. Medication Handling: Retrieve medications from the pneumatic tube system and/or pharmacy and deliver them to the nurse or place medications in a secure location as determined by the nurse manager. Quality and Patient Experience: Assist nursing staff with retrieving medications from the pneumatic tube system and place medications in appropriate locations for administration by nurse; greet patients, direct visitors, and provide patient information to the medical staff. Communication: Answer the phone with proper etiquette; respond to patient call lights promptly; maintain a neat, clean, and orderly work area; maintain unit office equipment. Collaboration: Call physicians for consults and notify the nursing staff of the consultation. Other Duties: Perform other duties as assigned or requested. Qualifications
Education: High School or equivalent Training: Medical Terminology or Medical Assistant Training preferred; Cerner (CIS) Special Skills: Communication, customer service, computer skills; knowledge of medical terminology; able to use office equipment and multi-task Liscensure: Current BLS certification required only in mental health departments Employment details
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care
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Clinical Services Representative 1 (7a-7p). The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities
Patient Medical Record: Assemble and maintain the patient chart from admission to discharge. Clinical Support: Collect printouts and file in charts, run necessary reports, and retrieve data as requested by physicians and nurses. Supply and Equipment: Order necessary equipment and unit supplies and maintain adequate inventory levels. Orders and Services: Consistently process patient orders, requests for exams and other ancillary services (e.g., x‑rays, lab tests, transportation) accurately and timely. Admissions and Transfers: Coordinate patient admissions, transfers and discharges. Medication Handling: Retrieve medications from the pneumatic tube system and/or pharmacy and deliver them to the nurse or place medications in a secure location as determined by the nurse manager. Quality and Patient Experience: Assist nursing staff with retrieving medications from the pneumatic tube system and place medications in appropriate locations for administration by nurse; greet patients, direct visitors, and provide patient information to the medical staff. Communication: Answer the phone with proper etiquette; respond to patient call lights promptly; maintain a neat, clean, and orderly work area; maintain unit office equipment. Collaboration: Call physicians for consults and notify the nursing staff of the consultation. Other Duties: Perform other duties as assigned or requested. Qualifications
Education: High School or equivalent Training: Medical Terminology or Medical Assistant Training preferred; Cerner (CIS) Special Skills: Communication, customer service, computer skills; knowledge of medical terminology; able to use office equipment and multi-task Liscensure: Current BLS certification required only in mental health departments Employment details
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care
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