DastN GmbH
"We are looking for an Integration Specialist to support relocated customers in Germany by managing all essential administrative and legal steps for lawful residence and everyday life setup. This role combines operational precision with empathetic customer support — ensuring smooth integration, reducing stress, and helping clients feel confident, informed, and legally secure in their new environment."
Position Overview
The Integration Specialist plays a pivotal role in ensuring a seamless transition for relocated customers upon their arrival in Germany. Acting as the primary point of guidance, the specialist manages and executes all essential administrative and legal integration steps required for lawful residence and everyday life setup. This includes coordinating with authorities, facilitating civil and financial registrations, supporting health insurance enrollment, and documenting each milestone in the ERP system. Beyond process execution, the role emphasizes clear communication, reassurance, and proactive problem-solving to reduce customer stress and accelerate successful integration. By combining operational precision with empathetic customer support, the Integration Specialist ensures that every client feels confident, informed, and legally secure in their new environment.
All positions advertised represent planned recruitment needs and may not be immediately available. They are expected to open during the upcoming period. The publication of these vacancies does not constitute a binding offer of employment at the present time.
Responsibilities
Identity & Legal Setup:
Verifying customer identity, completing legal documentation, and guiding residence permit processes.
Appointments & Authority Coordination:
Scheduling and managing appointments with local authorities, preparing checklists, and following up on outcomes.
Civil & Financial Registration:
Assisting with opening bank accounts and securing tax and social security numbers within required timelines.
Health & Insurance Onboarding:
Supporting enrollment in statutory or private health insurance and ensuring proper documentation.
Travel & Logistics Support:
Providing logistical assistance such as flight arrangements and local mobility solutions when needed.
Case Documentation:
Recording all integration steps in ERP systems, tracking progress, and ensuring compliance reporting accuracy.
Customer Communication & Reassurance:
Offering clear guidance, reducing stress, and ensuring customers understand requirements, deadlines, and the integration process.
Must Have
2–4 years in marketing coordination, client communication, or project management.
Bachelor’s degree in Business Administration, Public Administration, Human Resources, or a related field.
2–4 years of experience in relocation services, immigration support, or administrative operations.
Strong knowledge of German residency regulations, civil registration procedures, and health insurance systems.
Excellent organizational and coordination skills with the ability to manage multiple integration cases simultaneously.
Proficiency in ERP/CRM systems (preferably Odoo) and digital documentation tools.
High attention to detail, accuracy, and compliance with legal frameworks and data protection standards (GDPR).
Strong interpersonal and communication skills, with the ability to reassure and guide customers through complex processes.
Problem‑solving mindset with adaptability to multicultural and international environments.
Preferred Skills
Meticulous and organized, with a continuous improvement mindset.
Attention to detail with a high standard for reviewing documents.
Knowledge of GDPR and data protection best practices.
Multilingual capabilities (German /B2/- and English /B1- B2/ required; additional languages an advantage).
Ready to work with top-tier companies? Join us now!
#J-18808-Ljbffr
Position Overview
The Integration Specialist plays a pivotal role in ensuring a seamless transition for relocated customers upon their arrival in Germany. Acting as the primary point of guidance, the specialist manages and executes all essential administrative and legal integration steps required for lawful residence and everyday life setup. This includes coordinating with authorities, facilitating civil and financial registrations, supporting health insurance enrollment, and documenting each milestone in the ERP system. Beyond process execution, the role emphasizes clear communication, reassurance, and proactive problem-solving to reduce customer stress and accelerate successful integration. By combining operational precision with empathetic customer support, the Integration Specialist ensures that every client feels confident, informed, and legally secure in their new environment.
All positions advertised represent planned recruitment needs and may not be immediately available. They are expected to open during the upcoming period. The publication of these vacancies does not constitute a binding offer of employment at the present time.
Responsibilities
Identity & Legal Setup:
Verifying customer identity, completing legal documentation, and guiding residence permit processes.
Appointments & Authority Coordination:
Scheduling and managing appointments with local authorities, preparing checklists, and following up on outcomes.
Civil & Financial Registration:
Assisting with opening bank accounts and securing tax and social security numbers within required timelines.
Health & Insurance Onboarding:
Supporting enrollment in statutory or private health insurance and ensuring proper documentation.
Travel & Logistics Support:
Providing logistical assistance such as flight arrangements and local mobility solutions when needed.
Case Documentation:
Recording all integration steps in ERP systems, tracking progress, and ensuring compliance reporting accuracy.
Customer Communication & Reassurance:
Offering clear guidance, reducing stress, and ensuring customers understand requirements, deadlines, and the integration process.
Must Have
2–4 years in marketing coordination, client communication, or project management.
Bachelor’s degree in Business Administration, Public Administration, Human Resources, or a related field.
2–4 years of experience in relocation services, immigration support, or administrative operations.
Strong knowledge of German residency regulations, civil registration procedures, and health insurance systems.
Excellent organizational and coordination skills with the ability to manage multiple integration cases simultaneously.
Proficiency in ERP/CRM systems (preferably Odoo) and digital documentation tools.
High attention to detail, accuracy, and compliance with legal frameworks and data protection standards (GDPR).
Strong interpersonal and communication skills, with the ability to reassure and guide customers through complex processes.
Problem‑solving mindset with adaptability to multicultural and international environments.
Preferred Skills
Meticulous and organized, with a continuous improvement mindset.
Attention to detail with a high standard for reviewing documents.
Knowledge of GDPR and data protection best practices.
Multilingual capabilities (German /B2/- and English /B1- B2/ required; additional languages an advantage).
Ready to work with top-tier companies? Join us now!
#J-18808-Ljbffr