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Empower Federal Credit Union

Junior RPA Developer (Hybrid in Syracuse, NY)

Empower Federal Credit Union, Syracuse, New York, United States

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Junior RPA Developer (Hybrid in Syracuse, NY) Hybrid, 1 Member Way, Syracuse, New York, United States of America

Job Description Posted Friday, December 19, 2025 at 5:00 AM

Empower FCU Purpose: At every stage of life,positively impact members by providingaffordable financial services. Empower FCU Core Values: Fairness,Integrity &Honesty Empower FCU Strategic Pillars:

World-Class Employee Experience

Best-In-Class Member Experience

Growth for Impact

Shared Value in the Community

Empower Federal Credit Union offers excellent benefits including... Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Offandmore! A World-Class Employee Experience : We are at our best when we are developing genuine relationships, looking out for one another, freely and honestly sharing information, and working together. We succeed when we rise above our departments, roles, and individual interests to come together, to move forward together. Each of us plays a crucial role in creating a positive work environment and we encourage all our employees to actively contribute to embracing Empower’s values and supporting those around you.

Be Yourself, Belong with Empower : The strength of Empower is in the unique backgrounds, voices, talents, & experiences of each person. With a culture of belonging, we enable teamwork, spark innovation, and fuel success.

Please note: All candidates will be subject to a background check to determine employment eligibility. For roles that require an NMLS you may be subject to a credit check.

Role: The Junior Robotic Process Automation (RPA) Developer supports Empower's automation initiatives by assisting in the design, development, implementation, and maintenance of RPA solutions that enhance operational efficiency across the organization. Working closely with the RPA Developer and cross-functional teams, this role contributes to the full automation lifecycle, from requirements analysis and solution design to testing, deployment, and ongoing support.

The Junior RPA Developer leverages data analysis to identify automation opportunities, documents process enhancements, and provides project coordination throughout the software development lifecycle. This role collaborates extensively with departmental stakeholders to refine business processes and promote a culture of continuous improvement. Strong communication, adaptability, and the ability to manage diverse responsibilities are essential. This position is part of a growing automation team, offering the opportunity to influence and contribute to the department's long-term direction.

The annual salary range for this position is: $86,102.86-$129,154.28.

Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month.

Essential Functions & Responsibilities: 40% Automation Workflow Maintenance

Support and monitor existing automations to ensure consistent performance.

Troubleshoot and resolve production-level errors and exceptions in collaboration with business users and IT teams.

Conduct quality assurance activities and implement change requests within a structured change control process.

Perform routine RPA platform maintenance, including scheduling, license management, and system health checks.

Assist with platform upgrades by validating workflow compatibility and supporting migration tasks.

35% Development

Assist in designing, developing, testing, deploying, optimizing, and maintaining automation workflows using UiPath, Power Automate Desktop, and other RPA platforms.

Contribute to the creation of Power Automate flows and PowerApps applications to support business needs and improve user experience.

Develop and maintain SharePoint-based solutions, including lists, libraries, and site pages.

Integrate SharePoint with Power Platform tools to enable seamless data flow and automation.

Ensure SharePoint solutions are scalable, secure, and aligned with organizational standards.

Collaborate with business stakeholders and senior developers to gather requirements, propose solutions, and support successful delivery of automation tools.

15% Process Analysis & Documentation

Partner with RPA Developer and Business Analysts to research, document, validate, and analyze business processes for automation feasibility.

Review RPA performance data to identify trends and opportunities for enhancement.

Contribute to documentation including solution designs, process maps, and operational guides.

10% Project Support & Coordination

Support the RPA Project Manager to ensure timely, high-quality project delivery.

Work within project planning constraints and communicate risks or issues as they arise.

Provide input to the change control process and assist with coordination across teams.

Perform all other duties as assigned.

Performance Measurements: See Dayforce (HRIS) Performance Management for Goals upon start in role, and annually.

Knowledge and Skills: Education Bachelor's degree in Computer Science, Information Technology, or a related field. An equivalent combination of education, training and/or experience may be accepted in place of the criteria listed above.

Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive collaboration with technical and non-technical stakeholders. Work may involve motivating, influencing or training others.

Other Skills

Strong analytical and quantitative skills for evaluating business processes.

Ability to design and develop automation workflows following SDLC, UX principles, and best practices.

Familiarity with Agile, DevOps, CI/CD, and Azure DevOps preferred.

Experience integrating automation solutions with enterprise systems and understanding system dependencies.

Ability to deploy bots and ensure successful implementation.

Strong testing and debugging skills with the ability to create comprehensive test plans.

Proactive monitoring and maintenance of active bots, including Hypercare support.

Data analysis skills and ability to build analytics dashboards for bot performance.

Strong technical writing skills for business cases, design documentation, and user guides.

Proficiency with process mapping tools (Visio, Lucidchart, etc.).

Strong understanding of Power Automate and PowerApps.

Ability to understand and document complex business processes.

Strong problem-solving skills and attention to detail.

Excellent organization, self-management, and follow-through.

Commitment to continuous learning and improvement.

Ability to communicate technical concepts clearly to diverse audiences.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Empower Federal Credit Union (EFCU) and its affiliated companiesknow employees are our greatest asset. We take pride in our commitment to member service, teamwork, and excellence. We offer employees a work environment designed to encourage personal and professional development. Empower Federal Credit Union is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic including race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Our equal employment opportunity policy statement, the EEO is the Law Poster

and Supplement

, and Pay Transparency Nondiscrimination Provision

reaffirm our commitment.

Empower Federal Credit Union is committed to equal opportunity to qualified persons without regard to basis of race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Empower Federal Credit Union will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us through one of the methods listed below:

Hybrid, 1 Member Way, Syracuse, New York, United States of America

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