Logo
Brothers That Just Do Gutters

Contact Center Customer Service Representative at Brothers That Just Do Gutters

Brothers That Just Do Gutters, Poughkeepsie, New York, United States

Save Job

Overview

Contact Center Customer Service Representative job at Brothers That Just Do Gutters. Poughkeepsie, NY. Full-Time Customer Service Representative / Contact Center

Our mission to "Reinvent Contractor Service", is best achieved by investing in our employees, always doing what's right, and delivering a 5-star experience every step of the way. When we invest in our employees, we create a rewarding, satisfying culture that benefits all! With great starting pay (from $17/hr.), the ability to work from home, and potential career growth, we are calling all customer service professionals who are interested in a full-time Customer Service Representative / Contact Center remote position with our amazing company! We provide training, tools, personal and professional improvement resources, and routines that will help you be the best you can be on the job, with our team, and in your personal life! You bring the desire to succeed and energy to make it happen, and we'll help you get there! Job duties include handling high-volume calls in a call center environment, scheduling customer estimates, addressing inquiries about products/services/policies, and managing messages and call routing. We're seeking a candidate with a positive attitude, strong communication skills, and problem-solving abilities to join our team. Key attributes include professionalism, patience, excellent phone etiquette, and organizational skills. The ideal candidate should enjoy interacting with people, be detail-oriented, and have multitasking abilities. The candidate must maintain a positive and professional demeanor, meeting estimated goals even during busy periods. Applicants should reside within 40 miles of Poughkeepsie, NY as the training period is fully in-house. Responsibilities

Handling high-volume calls in a call center environment Scheduling customer estimates Addressing inquiries about products/services/policies Managing messages and call routing Qualifications

Positive attitude Strong communication skills Problem-solving abilities Professionalism, patience, and excellent phone etiquette Organizational skills Detail-oriented and able to multitask Maintains a positive and professional demeanor and meets goals during busy periods Reside within 40 miles of Poughkeepsie, NY (training is fully in-house) Compensation & Benefits

Compensation: $17.00 per hour. Includes great starting pay, potential for career growth, and the option to work from home.

#J-18808-Ljbffr