Walmart
(USA) Senior Manager, Data Science - AI Scenario and Sequence Planning
Walmart, Bentonville, Arkansas, United States, 72712
Position Summary
We are seeking a
Sr. Manager of AI Scenario and Sequence Planning
who can turn repetitive, manual operational problems into intelligent, automated workflows. This role will map current-state exception handling, design orchestration between agents, humans, and tools, and lead the development of agent-driven automation for triage, intervention, and resolution. What you’ll do
Define and map workflows across Spark’s last-mile operations where automation can be applied. Build orchestration frameworks to coordinate between AI agents, operations teams, and tooling systems. Collaborate with engineering to implement agent-driven resolution flows for key exception types. Track system performance for auto-resolution rates, manual escalations, and intervention speed. Partner with Ops, Product, and Adoption leads to refine workflows for usability and impact. Continuously improve workflows based on telemetry, operational feedback, and impact metrics. Basic Qualifications
5+ years of experience in operations design, process automation, or workflow engineering. Deep understanding of fulfillment or last‑mile operations in a fast-paced environment. Experience working with AI/ML teams on real-time or event-driven systems. Strong analytical skills and comfort working with exception telemetry and operations metrics. Ability to translate operational complexity into modular, automatable workflows. Preferred Qualifications
Experience with exception management systems or intelligent workflow platforms. Knowledge of agentic system design or multi-agent orchestration. Track record of improving resolution speed and reducing manual triage in operations. Background in behavioral ops, process mining, or digital twins. Skilled in cross-functional coordination across engineering, product, and ops. Benefits
Walmart offers competitive pay, performance‑based bonus awards, and benefits including medical, vision, and dental coverage; 401(k), stock purchase, company‑paid life insurance; paid time off (PTO, sick leave, parental leave, family care leave, bereavement, jury duty, voting); short-term and long-term disability; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and more. You will also receive PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. Compensation
The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses and may also include stock for certain positions. Minimum Qualifications
Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3: 7 years' experience in an analytics or related field. Preferred Qualifications (Analytics)
Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, successful completion of one or more assessments in Python, Spark, Scala, or R, supervisory experience, using open source frameworks (scikit‑learn, TensorFlow, Torch), background in creating inclusive digital experiences, knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, integrating digital accessibility. Primary Location
702 Sw 8th St, Bentonville, AR 72716, United States of America Company Statement
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Equal Opportunity Employment Statement
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, abilities, ideas and opinions – while being inclusive of all people.
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We are seeking a
Sr. Manager of AI Scenario and Sequence Planning
who can turn repetitive, manual operational problems into intelligent, automated workflows. This role will map current-state exception handling, design orchestration between agents, humans, and tools, and lead the development of agent-driven automation for triage, intervention, and resolution. What you’ll do
Define and map workflows across Spark’s last-mile operations where automation can be applied. Build orchestration frameworks to coordinate between AI agents, operations teams, and tooling systems. Collaborate with engineering to implement agent-driven resolution flows for key exception types. Track system performance for auto-resolution rates, manual escalations, and intervention speed. Partner with Ops, Product, and Adoption leads to refine workflows for usability and impact. Continuously improve workflows based on telemetry, operational feedback, and impact metrics. Basic Qualifications
5+ years of experience in operations design, process automation, or workflow engineering. Deep understanding of fulfillment or last‑mile operations in a fast-paced environment. Experience working with AI/ML teams on real-time or event-driven systems. Strong analytical skills and comfort working with exception telemetry and operations metrics. Ability to translate operational complexity into modular, automatable workflows. Preferred Qualifications
Experience with exception management systems or intelligent workflow platforms. Knowledge of agentic system design or multi-agent orchestration. Track record of improving resolution speed and reducing manual triage in operations. Background in behavioral ops, process mining, or digital twins. Skilled in cross-functional coordination across engineering, product, and ops. Benefits
Walmart offers competitive pay, performance‑based bonus awards, and benefits including medical, vision, and dental coverage; 401(k), stock purchase, company‑paid life insurance; paid time off (PTO, sick leave, parental leave, family care leave, bereavement, jury duty, voting); short-term and long-term disability; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and more. You will also receive PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. Compensation
The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses and may also include stock for certain positions. Minimum Qualifications
Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3: 7 years' experience in an analytics or related field. Preferred Qualifications (Analytics)
Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, successful completion of one or more assessments in Python, Spark, Scala, or R, supervisory experience, using open source frameworks (scikit‑learn, TensorFlow, Torch), background in creating inclusive digital experiences, knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, integrating digital accessibility. Primary Location
702 Sw 8th St, Bentonville, AR 72716, United States of America Company Statement
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Equal Opportunity Employment Statement
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, abilities, ideas and opinions – while being inclusive of all people.
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