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CVS Health

Clinical Team Lead

CVS Health, Kenner, Louisiana, us, 70097

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Clinical Team Lead

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CVS Health

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Clinical Team Lead

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CVS Health

Position Summary The Team Lead is accountable to leadership to support the day-to-day operations of the team. This position has no supervisory oversight of staff, but requires a solid understanding of the workflows, policies, and procedures to ensure the team is producing at a successful level.

The Team Lead supports the onboarding of new staff as well as quality monitoring, assignment triage and leading projects as assigned. The Team Lead is a single point and first line of contact for staff for clinical issues.

The Team Lead provides ongoing communication and updates to leadership and contributes and participates in team meetings.

Responsibilities (not an all‑inclusive list)

Promote cooperation and team building between all department members

Serve as a resource to team members

Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking

Ensure adherence to plan sponsor performance targets

Develop, implement, and support program policies and procedures

Utilize critical thinking skills to raise the level of team’s performance

Mentor the team; monitor and provide feedback regarding performance relative to best practices

Act as a role model for the Aetna values, particularly regarding company policies on confidentiality

Communicate effectively with a variety of audiences

Be well organized and able to prioritize tasks

Support a positive work environment that promotes teamwork

Support supervisors as directed

May have responsibility for own case load work

Respond to issues and inquiries as needed

Sedentary work involving periods of sitting, talking, hearing, and visual acuity to perform close inspection of handwritten and computer-generated documents as well as a PC monitor

Required Qualifications

Must have active current and unrestricted Independent Behavioral Health clinician licensure (LCSW, LPCC, LMFT, LPAT, LPC) in the state of Louisiana or a Registered Nurse (RN) with unrestricted state license in the state of Louisiana or compact state licensure with psychiatric specialty experience

5+ years clinical practice experience, e.g., psychiatric hospital, residential or behavioral health treatment setting

2+ years managed care experience

2+ years of experience with personal computer, keyboard navigation, and MS Office Suite applications

2+ years of healthcare management experience (preferably in a managed care setting)

1+ year Electronic Medical Record documentation experience

Must be willing and able to work Monday through Friday 8am to 5pm in CST with flexibility to work outside the standard schedule, including occasional rotating weekend and holiday schedules

Preferred Qualifications

Preference for candidates residing in Louisiana

Managed care/utilization review experience preferred

Experience in a behavioral health inpatient setting

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Proficiency with computer skills, including navigating multiple systems and keyboarding

Team lead experience

Education Master’s Level of Education resulting in independent Behavioral Health licensure (LCSW, LPCC, LMFT, LPAT, LPC) or a Registered Nurse (RN) with unrestricted state license with psychiatric specialty experience

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $54,095.00 - $116,760.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great Benefits For Great People

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level Mid-Senior level

Employment type Full-time

Job function Health Care Provider

Industries Hospitals and Health Care

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