Logo
Virginia Commonwealth University Health Systems

Schegistrar/Medical Call Center Specialist - Sleep Medicine - Days

Virginia Commonwealth University Health Systems, Richmond, Virginia, United States, 23214

Save Job

Overview $1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply.

The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS.

Responsibilities

The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs.

This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.

Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement.

Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations.

May be required to work hours past normal shift hours, as necessary, to resolve backlog or to contact patients for registration data.

Age Specific groups served: All.

Licensing/Certification Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A

Qualifications

Experience REQUIRED: Strong customer service skills and patients/customer centered focus in positive manner in all situations.

Experience PREFERRED: Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care.

Previous experience with CPT and ICD-10 coding. Work experience using GE/IDX, Cerner.

Education/training REQUIRED: High School Diploma or Equivalent.

Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program. Post high school education in healthcare or medical billing coursework.

Other requirements Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion. Other: Prolonged Keyboard Usage

Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking. Other: Concentrate/Focus. Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent changeDays

EEO EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

#J-18808-Ljbffr