Asset Living
Maintenance Supervisor
role at Asset Living Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We emphasize teamwork, leadership, and opportunities for growth, and operate with a culture of winning. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Note:
The following description contains the essential duties, requirements, and compensation for the Maintenance Supervisor role.
Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager in ensuring the responsibility of overseeing the activities of assigned staff and vendors to ensure the maintenance of the property. Essential Duties & Responsibilities Maintenance Management Regular/daily onsite attendance is required Coordinate, schedule, and respond to resident/management requests and work orders Ensure all repairs and replacements necessary for community common areas and units Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Maintain hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Responsible for essential control of community Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Participate in on-call emergency at community Plan for and utilize property resources, equipment, and supplies economically Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency Personnel Management Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed Provide Community Manager input regarding employee performance evaluations Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Promote harmony and quality job performance of staff through support and effective leadership Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Project a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community as delegated by the supervisor Education/Experience High School Diploma or Equivalent EPA & CPO certification required; HVAC desired Ability to understand and perform all on-site software functions; basic computer skills required Must have basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements MS @ Small – Mid Sized Properties with smaller staff: Regular movement, communication, repetitive motions, and ability to work overtime, weekends, and night hours (on-call property emergencies) Physical demands for small to mid-sized properties include exposure to various environments, lifting/lowering up to 100 lbs, and exposure to weather and chemicals MS @ Large Sized Properties with large staff: Regular movement, communication, and ability to work overtime, weekends and night hours (on-call property emergencies); exposure to weather and chemicals Physical demands for large properties include lifting and moving objects of 100+ lbs and working in varying conditions License/Equipment Must have reliable transportation due to the emergency on-call requirement At Asset Living, compensation decisions consider factors such as skill set, background and training, certifications, etc. Our total rewards package includes benefits, 401K with employer matching, and applicable bonuses. Full-time employees may receive paid sick days and company holidays. Salary Range : $26 per hour to $30 per hour This job description is not all-inclusive and may be modified at any time. Additional duties may be assigned as needed.
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role at Asset Living Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We emphasize teamwork, leadership, and opportunities for growth, and operate with a culture of winning. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Note:
The following description contains the essential duties, requirements, and compensation for the Maintenance Supervisor role.
Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager in ensuring the responsibility of overseeing the activities of assigned staff and vendors to ensure the maintenance of the property. Essential Duties & Responsibilities Maintenance Management Regular/daily onsite attendance is required Coordinate, schedule, and respond to resident/management requests and work orders Ensure all repairs and replacements necessary for community common areas and units Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Maintain hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Responsible for essential control of community Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Participate in on-call emergency at community Plan for and utilize property resources, equipment, and supplies economically Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency Personnel Management Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed Provide Community Manager input regarding employee performance evaluations Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Promote harmony and quality job performance of staff through support and effective leadership Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Project a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community as delegated by the supervisor Education/Experience High School Diploma or Equivalent EPA & CPO certification required; HVAC desired Ability to understand and perform all on-site software functions; basic computer skills required Must have basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements MS @ Small – Mid Sized Properties with smaller staff: Regular movement, communication, repetitive motions, and ability to work overtime, weekends, and night hours (on-call property emergencies) Physical demands for small to mid-sized properties include exposure to various environments, lifting/lowering up to 100 lbs, and exposure to weather and chemicals MS @ Large Sized Properties with large staff: Regular movement, communication, and ability to work overtime, weekends and night hours (on-call property emergencies); exposure to weather and chemicals Physical demands for large properties include lifting and moving objects of 100+ lbs and working in varying conditions License/Equipment Must have reliable transportation due to the emergency on-call requirement At Asset Living, compensation decisions consider factors such as skill set, background and training, certifications, etc. Our total rewards package includes benefits, 401K with employer matching, and applicable bonuses. Full-time employees may receive paid sick days and company holidays. Salary Range : $26 per hour to $30 per hour This job description is not all-inclusive and may be modified at any time. Additional duties may be assigned as needed.
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