AltaPointe Health Systems
Hospital Unit Support Specialist, AM (EastPointe)
AltaPointe Health Systems, Daphne, Alabama, United States, 36526
Hospital Unit Support Specialist, AM (EastPointe)
EastPointe Hospital is a private, free-standing psychiatric hospital for adults and adolescent males (ages 12–18) located in Daphne, AL. The goal is to stabilize psychiatric symptoms and prevent commitment. Adults and/or adolescents admitted to EastPointe have exhibited life‑threatening, destructive or disabling behavior or symptoms.
Primary Job Functions
Review documentation for any improper corrections, missing signatures, dates, times, etc. and monitor for completeness.
Return incomplete documentation to the program supervisor.
Key billing information daily from the DSR into the CSM system appropriately.
File documentation in the appropriate section of the consumer’s records as needed.
Complete administrative review when needed.
Perform basic clerical functions.
Complete census maintenance daily accurately and completely, including the “head in the bed check” completed at midnight.
Complete compliance checklists daily.
Make copies and fax information as needed and check fax regularly.
Assemble charts and check records for availability of forms.
Notify nurses of e‑signature changes.
Upon admission, access and print medication lists and medical checklists for active consumers and place on charts.
Notify applicable staff of emergency situations appropriately and timely.
Ensure the cleanliness and orderliness of the units.
Assist with pulling and locating charts and with other requests.
Maintain the chart tracking (charge‑out) system.
Ensure all charts are accounted for and filed on the chart rack at the end of each shift and all signatures obtained on progress notes/orders.
Distribute office supply orders for the unit and place supply orders with the administrative assistant as needed.
Access labs daily, print reports and place on appropriate charts for review.
Ensure unit/nursing supplies are maintained at appropriate levels.
Keep dietary informed of admissions and print dietary tickets as needed.
Ensure that all unit copiers are working properly and report issues to IT.
Assist with facilitating hospital phone time in a professional, organized, and quiet manner.
Serve as the back‑up for the Admission Support Specialist if necessary.
Complete “head in the bed checks” when the Admission Support Specialist is unavailable.
Support Front Desk Support Specialist as needed.
Other Duties
Pull mail.
Run census.
Check for weekend admissions.
Check all room assignments.
Discharge packets for receiving facilities including psychiatric evaluation, H&P, labs and X‑rays.
Do not leave without letting nurse know.
Supervision and Consultation
Seek supervision and consultation as needed.
Accept and employ suggestions for improvements.
Actively work to enhance skills.
Customer Service Driven Care
Treat consumers with care, dignity, and compassion.
Respect consumers’ privacy and confidentiality.
Be pleasant and cooperative with others.
Work in a cooperative manner with other AltaPointe employees.
Assist consumers and visitors as needed.
Personal values do not inhibit ability to relate and care for others.
Be sensitive to the consumer’s needs, expectations and individual differences.
Be gentle and calm with consumers, families and others as appropriate.
Work proactively to problem‑solve issues for family and consumers prior to involving supervisor or program management.
Utilize hospitality skills as the facility representative during all consumer and guardian encounters.
Courteous and respectful toward consumers, visitors, and co‑workers.
Administrative and Other Related Duties
Actively participate in performance improvement activities.
Actively participate in AltaPointe committees as required.
Complete assigned tasks in a timely manner.
Follow AltaPointe policies and procedures.
Physical Requirements
Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch.
Reaching forward to place paperwork on a document stand.
Grasping to turn keys in doors throughout facility, grabbing files/paperwork.
Lifting and carrying up to 15 pounds to transport small quantity of charts various distances in facility.
Fine manipulation/dexterity for data entry, writing and handling paperwork.
Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies.
Sitting can be in frequent bursts up to 10 minutes. Extended sitting can be up to, but limited to 1 hour.
Bending forward squat/lunge stoop or crouch to access the levels at floor waist level while filing medical records.
Forward reaching, reaching out to front, and overhead reaching with up to 5 pounds to 15 performed when filing records and charts.
Forward reaching, overhead reaching and reaching down while filing medical record that can range up to 15 pounds.
Lifting various ranges from the floor to overhead throughout the day with up to 15 pounds (medical records and supplies).
Frequent pushing/pulling with a force up to 25 pounds (medical record cart) and doors throughout the facility (5 pounds).
Step ladder climbing frequently to access higher shelves for filing and stocking/retrieving supplies.
Strong grasp/pinch grip needed to use keys in doors and to handle medical records.
Fine manipulation/dexterity to use computer, write and handle medical records paperwork.
Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds.
Must have visual acuity in at least one eye and manual dexterity.
Any additional duties as assigned by management.
Education High school graduate or equivalent.
Preferred Qualifications Preferred applicants have experience in the healthcare field, with experience relative to admissions and discharges.
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Primary Job Functions
Review documentation for any improper corrections, missing signatures, dates, times, etc. and monitor for completeness.
Return incomplete documentation to the program supervisor.
Key billing information daily from the DSR into the CSM system appropriately.
File documentation in the appropriate section of the consumer’s records as needed.
Complete administrative review when needed.
Perform basic clerical functions.
Complete census maintenance daily accurately and completely, including the “head in the bed check” completed at midnight.
Complete compliance checklists daily.
Make copies and fax information as needed and check fax regularly.
Assemble charts and check records for availability of forms.
Notify nurses of e‑signature changes.
Upon admission, access and print medication lists and medical checklists for active consumers and place on charts.
Notify applicable staff of emergency situations appropriately and timely.
Ensure the cleanliness and orderliness of the units.
Assist with pulling and locating charts and with other requests.
Maintain the chart tracking (charge‑out) system.
Ensure all charts are accounted for and filed on the chart rack at the end of each shift and all signatures obtained on progress notes/orders.
Distribute office supply orders for the unit and place supply orders with the administrative assistant as needed.
Access labs daily, print reports and place on appropriate charts for review.
Ensure unit/nursing supplies are maintained at appropriate levels.
Keep dietary informed of admissions and print dietary tickets as needed.
Ensure that all unit copiers are working properly and report issues to IT.
Assist with facilitating hospital phone time in a professional, organized, and quiet manner.
Serve as the back‑up for the Admission Support Specialist if necessary.
Complete “head in the bed checks” when the Admission Support Specialist is unavailable.
Support Front Desk Support Specialist as needed.
Other Duties
Pull mail.
Run census.
Check for weekend admissions.
Check all room assignments.
Discharge packets for receiving facilities including psychiatric evaluation, H&P, labs and X‑rays.
Do not leave without letting nurse know.
Supervision and Consultation
Seek supervision and consultation as needed.
Accept and employ suggestions for improvements.
Actively work to enhance skills.
Customer Service Driven Care
Treat consumers with care, dignity, and compassion.
Respect consumers’ privacy and confidentiality.
Be pleasant and cooperative with others.
Work in a cooperative manner with other AltaPointe employees.
Assist consumers and visitors as needed.
Personal values do not inhibit ability to relate and care for others.
Be sensitive to the consumer’s needs, expectations and individual differences.
Be gentle and calm with consumers, families and others as appropriate.
Work proactively to problem‑solve issues for family and consumers prior to involving supervisor or program management.
Utilize hospitality skills as the facility representative during all consumer and guardian encounters.
Courteous and respectful toward consumers, visitors, and co‑workers.
Administrative and Other Related Duties
Actively participate in performance improvement activities.
Actively participate in AltaPointe committees as required.
Complete assigned tasks in a timely manner.
Follow AltaPointe policies and procedures.
Physical Requirements
Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch.
Reaching forward to place paperwork on a document stand.
Grasping to turn keys in doors throughout facility, grabbing files/paperwork.
Lifting and carrying up to 15 pounds to transport small quantity of charts various distances in facility.
Fine manipulation/dexterity for data entry, writing and handling paperwork.
Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies.
Sitting can be in frequent bursts up to 10 minutes. Extended sitting can be up to, but limited to 1 hour.
Bending forward squat/lunge stoop or crouch to access the levels at floor waist level while filing medical records.
Forward reaching, reaching out to front, and overhead reaching with up to 5 pounds to 15 performed when filing records and charts.
Forward reaching, overhead reaching and reaching down while filing medical record that can range up to 15 pounds.
Lifting various ranges from the floor to overhead throughout the day with up to 15 pounds (medical records and supplies).
Frequent pushing/pulling with a force up to 25 pounds (medical record cart) and doors throughout the facility (5 pounds).
Step ladder climbing frequently to access higher shelves for filing and stocking/retrieving supplies.
Strong grasp/pinch grip needed to use keys in doors and to handle medical records.
Fine manipulation/dexterity to use computer, write and handle medical records paperwork.
Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds.
Must have visual acuity in at least one eye and manual dexterity.
Any additional duties as assigned by management.
Education High school graduate or equivalent.
Preferred Qualifications Preferred applicants have experience in the healthcare field, with experience relative to admissions and discharges.
#J-18808-Ljbffr