Elite Enterprise Tech Support Specialist

A global technology company is seeking a Premier Technical Support Specialist in Morrisville, NC. This role provides exceptional technical support to enterprise customers, diagnosing issues across various devices like notebooks and desktops. Responsibilities include managing customer calls, troubleshooting hardware and software problems, and ensuring compliance with service level agreements. Candidates should have technical support experience and relevant certifications, along with skills in multitasking and communication. #J-18808-Ljbffr