Great American Insurance Group
Claims Supervisor/ Claims Manager
Great American Insurance Group, Cincinnati, Ohio, United States, 45208
Claims Supervisor / Claims Manager
Great American Insurance Group
Location: Downtown Cincinnati, OH (Hybrid schedule)
About Great American Insurance Group Great American Insurance Group’s member companies are subsidiaries of American Financial Group. They combine a "small company" culture where ideas are heard with "big company" expertise to help you succeed. With over 30 specialty and property & casualty operations, there are always opportunities for learning and growth. The company values inclusion, empowerment, and collaboration across diverse backgrounds.
Essential Job Functions and Responsibilities
Coordinates the daily operations of the Claims team, ensuring efficient workflow and productivity.
Supervises the investigation of claims to confirm coverage and to determine liability, compensability, and damages.
Reviews and approves appropriate claim settlements/reserves within prescribed authority.
Provides guidance and recommendations on legal matters such as garnishments, arbitration, first and third‑party suits.
Advises team members on handling claim files and extends settlement authority as needed after thorough review.
Instructs on the method and strategy of negotiating claims.
May set reserves and provide recommendations or reports for Corporate Claims or senior management.
Performs other duties as assigned.
Job Requirements
Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
Experience: 5–7 years of property and casualty cargo claims handling. Completion of or continuing progress toward a professional designation such as Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) is preferred.
Experience and knowledge of Carmack and COGSA‑based claims is strongly preferred.
Experience and knowledge of international and intermodal shipping is strongly preferred.
Experience with legal matters involving cargo and/or property bailment‑related claims is preferred.
Successful negotiator of claims is preferred.
Scope of Job/Qualifications: Typically manages 2 or more reports, oversees team priorities, coordinates daily tasks, and provides coaching and training. Requires exceptional analytical, negotiation, and problem‑solving abilities, and stays updated on industry laws and regulations.
Business Unit Property Inland Marine
Benefits We offer competitive benefits packages for full‑time and part‑time employees. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees enjoy paid time off, paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Excludes seasonal employees and interns.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Finance and Sales
Insurance
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Location: Downtown Cincinnati, OH (Hybrid schedule)
About Great American Insurance Group Great American Insurance Group’s member companies are subsidiaries of American Financial Group. They combine a "small company" culture where ideas are heard with "big company" expertise to help you succeed. With over 30 specialty and property & casualty operations, there are always opportunities for learning and growth. The company values inclusion, empowerment, and collaboration across diverse backgrounds.
Essential Job Functions and Responsibilities
Coordinates the daily operations of the Claims team, ensuring efficient workflow and productivity.
Supervises the investigation of claims to confirm coverage and to determine liability, compensability, and damages.
Reviews and approves appropriate claim settlements/reserves within prescribed authority.
Provides guidance and recommendations on legal matters such as garnishments, arbitration, first and third‑party suits.
Advises team members on handling claim files and extends settlement authority as needed after thorough review.
Instructs on the method and strategy of negotiating claims.
May set reserves and provide recommendations or reports for Corporate Claims or senior management.
Performs other duties as assigned.
Job Requirements
Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
Experience: 5–7 years of property and casualty cargo claims handling. Completion of or continuing progress toward a professional designation such as Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) is preferred.
Experience and knowledge of Carmack and COGSA‑based claims is strongly preferred.
Experience and knowledge of international and intermodal shipping is strongly preferred.
Experience with legal matters involving cargo and/or property bailment‑related claims is preferred.
Successful negotiator of claims is preferred.
Scope of Job/Qualifications: Typically manages 2 or more reports, oversees team priorities, coordinates daily tasks, and provides coaching and training. Requires exceptional analytical, negotiation, and problem‑solving abilities, and stays updated on industry laws and regulations.
Business Unit Property Inland Marine
Benefits We offer competitive benefits packages for full‑time and part‑time employees. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees enjoy paid time off, paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Excludes seasonal employees and interns.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Finance and Sales
Insurance
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