Southwoods Health
Front Office Specialist - Physical Therapy
Southwoods Health, Howland Corners, Ohio, United States
Front Office Specialist - Physical Therapy
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Front Office Specialist - Physical Therapy
role at
Southwoods Health
Southwoods Health is hiring a Front Office Specialist to support our new Physical Therapy office in Howland, OH. The role involves registering, scheduling, and performing related processing duties for all patients, providing a comprehensive and proactive experience, and demonstrating outstanding customer service.
Essential Duties
Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
Answer incoming calls with a smile, route calls efficiently, take accurate phone messages when unable to connect caller to requested party
Schedule patient appointments, answer questions and provide information in person or via telephone
Verify benefits and obtain authorizations as necessary for tests ordered
Greet patients utilizing and provide necessary paperwork for completion
Check patients in/out, monitor reception area and patient flow
Collect patient co-pays, close cash drawer and complete deposit
Update patient information and insurance in chart or EMR
Assemble charts before appointment
Perform in accordance with all facility policies, objectives, and mission
Ensure all processes at responsible physician practice maintain compliance with all regulatory agencies
Perform other duties as assigned
Qualifications
Training or courses in business office activities, computer skills, and medical terminology
Effective communication skills, critical thinking and ability to problem-solve
Effective organizational skills, attention to detail, and accuracy
Maintain professional demeanor at all times, strong ethical and moral principles
Basic skills in Microsoft Office, required
Medical receptionist experience, preferred
Full-time. Monday-Friday day-shift.
Seniority Level Entry level
Employment Type Full-time
www.southwoodshealth.com
#J-18808-Ljbffr
Front Office Specialist - Physical Therapy
role at
Southwoods Health
Southwoods Health is hiring a Front Office Specialist to support our new Physical Therapy office in Howland, OH. The role involves registering, scheduling, and performing related processing duties for all patients, providing a comprehensive and proactive experience, and demonstrating outstanding customer service.
Essential Duties
Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
Answer incoming calls with a smile, route calls efficiently, take accurate phone messages when unable to connect caller to requested party
Schedule patient appointments, answer questions and provide information in person or via telephone
Verify benefits and obtain authorizations as necessary for tests ordered
Greet patients utilizing and provide necessary paperwork for completion
Check patients in/out, monitor reception area and patient flow
Collect patient co-pays, close cash drawer and complete deposit
Update patient information and insurance in chart or EMR
Assemble charts before appointment
Perform in accordance with all facility policies, objectives, and mission
Ensure all processes at responsible physician practice maintain compliance with all regulatory agencies
Perform other duties as assigned
Qualifications
Training or courses in business office activities, computer skills, and medical terminology
Effective communication skills, critical thinking and ability to problem-solve
Effective organizational skills, attention to detail, and accuracy
Maintain professional demeanor at all times, strong ethical and moral principles
Basic skills in Microsoft Office, required
Medical receptionist experience, preferred
Full-time. Monday-Friday day-shift.
Seniority Level Entry level
Employment Type Full-time
www.southwoodshealth.com
#J-18808-Ljbffr