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Piedmont

Patient Access Assoc - RRC

Piedmont, Atlanta, Georgia, United States, 30383

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Overview Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

Responsibilities

Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare.

Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.

Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments.

Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

Qualifications

Education H.S. Diploma or General Education Degree (GED) Required

Work Experience 1 year exp in one of the following (Required); Healthcare Revenue Cycle (Required); Clinical role (Required); Related clerical accounting/finance/retail (Required); 3 years of healthcare Revenue Cycle/Call Center experience (Preferred); Prior Epic experience (Preferred)

Licenses and Certifications None Required

Additional Licenses and Certifications Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative (Preferred)

Business Unit : Company Name: Piedmont Healthcare Corporate

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care

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